Dealing with the Walk-in customers
Providing product information to customers
Complaint handling of PTCL customers
Maintaining high level of customer satisfaction
Maintain healthy relationships with existing customers and retain them

Deal with walk-in customers.
Provided product information to customers
Always took initiative in keeping the team updated in terms of Department Processes, new offers/products being introduced by the company

Worked as a Backup Resource and performed all Executive level duties on requirement.
Perform administrative duties in service center
Handle annoyed customers and provide extra service to increase their level of satisfaction

Maintain contect with old and new customers as per instructions.
Achieved set targets of the firm by the stipulated deadline.
Worked as a Backup Resource for 3 different departments (Ufone/PTCL/Samsung)

Manage account recieveable and payroll department
Prepared Daily Sales, Purchase, Expense and Profit Reports
Responsible for entering vouchers of all expenses
Performed Internal Product Audits at different Gourmet outlets