概要

Experienced, motivated and results-oriented IT Professional with more than 9 years of proven achievements in information technology and systems management involving infrastructure management, resiliency, data warehouse management, process analysis, and project management. Adept at providing IT services and solutions as well as developing new processes through ongoing maintenance, defect resolution and enhancement solutions for multi-site areas of various financial institutions. Recognized for keen attention to detail, adherence to standards and expert technical background; proficient in directing diverse teams across organizational and international boundaries to achieve and exceed business objectives. Accurately combine excellent technical and analytical qualifications with outstanding customer service skills.

项目

Implementation of RFID Based Integrated Security Solutions

工作经历

公司标识
Sr. System Engineer
Cygnus Solutions
Oct 2016 - 代表 | Islamabad, Pakistan

I am responsible for the design, creation, configuration and delivery of cloud infrastructure environments using best practices and a proactive strategy. My role include all technological aspects associated with cloud computing technology stack including:

• Architecture;

• Security, design.

• Administer and troubleshoot Amazon Web Services (AWS) Virtual Private Clouds (VPCs), system or data integration, server performance, and HW and SW releases

• Managing Version Control Systems (git, bitbucket)

• Planning, management, maintenance and support.

• Design and deploy new applications and enhancements to existing applications, software, and
operating systems.

• Perform cost-benefit and return on investment analyses for proposed systems to aid
management in making implementation decisions.

• Conduct research on software and systems products to justify recommendations and to support
purchasing efforts.

• Interact and negotiate with vendors and contractors to secure system-related
products and services.

公司标识
Sr. Application Support Engineer
LMKT Pvt Limited
May 2011 - Mar 2016 | Islamabad, Pakistan

? Providing technical knowledge & support of LMKT owned products and solutions to the LMKT sales teams, Deployment team, and End Customers
? Consults with potential customers on the proper use & application of products and solutions.
? Assists in developing new business, provides product/solutions application and technical validation
? In pre-sales activities; certifies technical accuracy of system designs
? Responsible for providing potential customers with technical support for solution design, network architecture development, validation, implementation, and overall integration of products
? Ensure all client integration specific issues are resolved in a timely manner or escalated to the proper resources
? managing the support ticketing system and escalation process, adherence to SLAs
? Inspire and motivate team, provide direction and manage performance
? Guide, support, coach and mentor team members
? Review the work and proposals of team members
? Encourage team to work collaboratively to contribute to achieving the team?s business outcomes

公司标识
Team Lead IT Infrastructure Engineer
LMKR
Oct 2006 - Apr 2011 | Islamabad, Pakistan

• Managed and maintained different systems deployed for effective management, administration and smooth functioning of Networks
• Monitoring, Operation and Maintenance of Datacenter and DR Sites
• Monitor, control and guide the technical rollout of IT/Network systems for introducing new features and changes to the systems.
• Capacity designing of data communication networks (WANs, LANs and WLANs) by the means of switches and routers.
• .Configuration of CISCO Routers & Switches
• Installation and configuration of Windows200x server Active Directories, DNS, WEB Server, FTP Server, SMTP, POP3,DHCP, NLB services on Windows 2003 server
• Performing corrective and Preventive Maintenance actions recommended by Quality Assurance Team for the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures

• analyzing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
• installation & administration of Windows NT, Windows 2008 Domain Controllers, Active Directory Design & Architecture, File/Print/Database Servers
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Assists conducting quality audit inspections, and analyzing and reviewing systems, data and documentation
• Develop and interpret organizational goals, policies, and procedures.
• Train and supervise staff, and/or participate in staffing decisions.
• Review project plans in order to plan and coordinate project activity.
• Prepare and review technical documentation such as operational manuals, Knowledge base, operational reports or project progress reports and standard Operating Procedures

学历

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
学士, , BS (Hon's) in Computer Scieence‎
Software Engineering
CGPA 2.8/4
2006

技能

熟练 Active Directory
熟练 Cloud Computing Knowledge
熟练 Computer Proficient
中级 Excellent Coordination Skills
中级 Excellent Interpersonal Skills
中级 Fluent in English
熟练 IIS
熟练 ITIL v3
中级 Knowledge of Software=
熟练 Linux System
熟练 Microsoft SQL Server
熟练 Prdouct Analysis
熟练 Project Administration
熟练 Vendor Management Skills

语言

中级 阿拉伯语
熟练 英语