 Supervising and managing franchise’s staff & Sims stock also administering the franchise office.
 Successfully lead and manage team of CROs, recruiting, staffing, training and controlling them.
 Managing Postpaid & MNP sales in the region, handling customer queries/issues related to Franchise.
 Handling all system related quires, issues i.e. Siebel, Tracker, E-serve, X-Press Money, Fundamo.
 Successfully supervised the work of Biometric verification of customers as per CO. SOPs
 Extensive working on 3G in region on customer awareness on device and all related services activation.
 Supervised Easy Paisa (branch-less banking) over counter, Domestic & international remittance (receiving)
 Successfully lead a team to win numerous campaigns i.e. EPMA campaign (2012 & 2014).
 Played leading role in recognition of franchise from regional to national level winner.

 Having strong knowledge of Telenor products & providing accurate and relevant information to customers
 Efficient participation in Office & Market sales activities i.e. new Sim, MNP & postpaid sales.
 Meeting all KPI targets well in time, ensure the availability of company product on teller ,
 Manage customer arrivals to maximize relationship building opportunities.
 Assist in the analysis of customer trends to enhance sales and service management process.

 Managed Admin staff, changing their shifts in accordance with the station transmission plan chart.
 Responsible for financial management supervising the accounts and utilizing the provided funds effectively.
 Played an essential role in launching the only Radio station in vicinity along with Project Manager.
 Supervised the project of sound proofing of on Air room and Production office to successful.
 Administer salaries of the DJs as per their scheduled shows.

 Keeping and maintaining record of patients on day to day basis also providing administrative support.
 Provides patient relations service to preserve the hospital's image and to promote better patient relations.
 Maintain relations with all hospital staff to ensure adequate provision of quality in house service.

 Working and understanding of CD department,
 Remittances Department
 Advances and cash department