Working as an CSR for Oxo packaging a child company of DevBatch operating in USA for Small and corporate level businesses
My best practice is to generate new leads either from existing data given by company plus putting my efforts in generating business through research engines and doing cold calling to potential prospects in USA region
I have been achieving my sales targets placed by my high authority either through inbound live chat and outbound calling for last 3 to 4 months period in the company with a  consistent instinct 

Lead generation
Sales process handling
Dispute resolution
Client inquiry and feedback
B2B service selling
Management 
Administration

• Defined and integrated roles, responsibilities and processes for business team and data management organization • Directed product development efforts using industry-specific tools to increase sales and overall company productivity • Came up with detailed plans to enhance sales management and prioritize long-term business goals • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations • Negotiated and closed long-term agreements with new clients in assigned territory • Collaborated with sales and marketing departments to support business objectives and client acquisition • Developed new business opportunities by effectively communicating product lines to leading international corporations

• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
• Expanded sales by 30% by facilitating client satisfaction and renewing customer relations
• Handled 100 inbound calls per shift to provide callers with product and service information and generate quotes

Exceeded established sales goals and increased client retention by 50%
• Researched potential clients and markets to prepare for appointments
• Cold-called leads and closed 100 sales over a month
• Performed cold-calling and follow-ups with leads to secure new revenue
• Supported customers continuously from sales process to product set-up and use.

 Customer service
 Account Balancing
 Financial statement maintained