工作经历

公司标识
Customer Service / Sales Representative at Squaretrade
IBEX Global
Jan 2018 - May 2019 | Karachi, Pakistan

I worked in the different departments for squaretrade ( an Allstate company)

Claims department: My job was to help customers out when they needed to file a claim, locate their account and then follow the resolution criteria to best entertain the customers.

Inbound sales & Retention department: Most of my tenure was in sales & retention department, where we had to convert inbound calls into sales, and retain customers who wished to part ways with our company.

公司标识
Procurement & marketing at Aftab Jawaid & Co.
Aftab jawaid & Co.
Apr 2015 - Dec 2017 | Karachi, Pakistan

学历

APTECH
证书, Authorized Social Media Promotion & Branding‎
business studies, accounting
Completed
2015
Cordoba School For A Levels
中级/A级, 等级A, International A levels‎
Accounting, Business Administration, Business Communication
2013

技能

中级 customer service
中级 support Skill
中级 Branch Support.
熟练 Branding Consultancy
熟练 Conservation Awareness
熟练 Critical Control Points Knowledge
中级 Database Management 
中级 eCommunications
熟练 English Language & Arabic speaking will be
中级 Enterprise IT Strategy
中级 Excellent English Speaking and Convincing Skills
熟练 Excellent in speaking English
熟练 h Operations Management
中级 Phone Skills
熟练 Pursuing News Stories
熟练 Quality Control Processes Command
中级 Sales Logix
中级 Social Media ROI
中级 Telesales
熟练 Typing
熟练 كتابة إبداعية
熟练 Xray Equipment Maintenance
熟练 المبيعات عبر الهاتف
中级 رعاية العميل
熟练 علم الأشعة البعادي
熟练 عمليات الخدمات

语言

中级 乌尔都语
初学者 旁遮普语
熟练 英语

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