IT Support Technician has terrific troubleshooting and good interpersonal skills to assist employee with computer issues. Possesses a thorough knowledge of computer hardware and software applications. Has a Bachelor’s Degree in Computer Information technology. Bachelor (Software Engineer) finalist and 3+ years of experience working as an IT Support Technician.
As an IT Support Technician, the person will be tasked with the duty of maintaining and monitoring the company’s computer systems and networks. The job description includes diagnosing hardware and software faults, resolving issues and providing immediate support to clients and employees. Responsibilities listed on the IT Support Technician Resume include – installing and configuring computer hardware and operating systems; maintaining and monitoring computer networks and systems; analyzing call logs to detect underlying issues; setting up system faults and fixing technical issues.Balances priorities while quickly solving issues to strengthen business processes and performance.