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概要
Three years of solid experience in the field of Customer Relation and marketing including Customer support, Sales & Distribution, Operations, Account s & as Floor Manager. Four years as Team leading in E-Commerce industry including complete responsibilities of EBay online store in United Kingdom like Product Listings, Customer Support, Stock inventory, Refunds & Ratings. Two years in Q-Commerce industry as Area Operation Manger responsible for whole territory orders, Customer issues, Dark Store management, Bikers Assigning, Orders & Territory Growth. Currently, Working as Maintenance Supervisor with official distributor of Elevator & Escalator distributor.
工作经历
Compliance Supervisor
· Monitoring Clients Complaints / Queries.
· Allocation Maintenance team for Client Complaints.
· Maintaining Stock (Spare Parts).
· Clients Receivable.
· Agreements renewal & changes.
Area Operation manager
· Orders Assigning
· Monitoring Bikers & Purchasers Performance.
· Maintaining Turnaround Time (TAT).
· Working on Orders & Territory growth.
· Coordination with all aligns marts.
· Monitoring All Commission Stores.
· Working on bikers ‘strength.
· All related matters of Branch.
Team leader
· Orders Tracking.
· Creation of daily EBay Sales Label.
· Store Product’s Listings.
· Stock Monitoring.
· Team leading for business Growth.
· Online Customer’s issues.
· Store Ratings.
Sales & Distribution manager
· Looking for all sales target of branch.
· Marketing & Advertisement.
· Monitoring all sales staff about branch territory.
· Working for sale growth.
Specially working for growth of postpaid sales & target
Assistant Manager
· Reconciliation of branch accounts on daily basis.
· Responsible about Sales targets of branch.
· Coordination with all office staff.
· Monitoring all bank accounts of branch.
· Maintaining account Software monthly and daily basis.
· Monitoring Floor Staff.
Coordination with Head Office
