概要

Dedicated, able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem-solving and decision making with 3+ years of progressive IT experience. I possess a wide range of skills in systems installation, configuration, upgrading, and maintenance. I am committed to finding smart innovative solutions to IT problems, such as technical troubleshooting, Software troubleshooting. Currently working as a Technical Support Engineer at Innovative Pvt Ltd with 3+ years of experience. Innovative Pvt Ltd is a sister company of Diebold Nixdorf, a leading company of ATM's and banking based software solutions internationally. I am responsible for value-added software in IPL for national and international clients. I perform all the operations including data extraction, troubleshooting, technical support, managed services, client support, monitoring, quality assurance, and server maintenance. It is also my responsibility to perform requirement engineering with effective and technical communication. 


My experience can really be used at higher levels of the company for enhancement, time and cost-saving process and betterment of the IT department due to in-depth knowledge and vast experience of technical projects. I am looking for an opportunity that will help me acquire a challenging career where I can utilize my skills and apply the experience with potential in a better form, which should become a base for the achievement of organizational goals with my strengths and struggle.    


I look forward to discussing my skills, competencies, and values in greater detail. 

项目

Monitoring Project of First Micro Finance Bank, Pakistan
Udgradation of OS from till Windows 10
Application configurations in Allied Bank, Pakistan
Framework Deployment in Bank of Punjab, Pakistan.

工作经历

公司标识
Sr Technical Support Engineer
Innovative Private Limited (IPL)
Sep 2017 - 代表 | Lahore, Pakistan

I am currently working as a Technical Support Engineer at Innovative Pvt Ltd with 3 years of experience. Innovative Pvt Ltd is a sister company of Diebold Nixdorf, a leading company of ATM's and banking based software solutions internationally. I am responsible for value-added software in IPL for national and international clients. I perform all the operations including database data extraction, managed services, client support, monitoring, quality assurance, and server maintenance. It is also my responsibility to perform requirement engineering with effective and technical communication.

学历

University of Sargodha
学士, 理工学士, B.A, BS in Information Technology‎
Information Technology
CGPA 3.0/4
2017

技能

熟练 Administration, Remote Administration
熟练 Analytical Skills
熟练 Application Support Services
熟练 Customer Support Operations
中级 Database
中级 Java
熟练 level 1 Support
中级 Microsoft .NET
中级 Microsoft Systems Engineering
中级 Moz Keyword
中级 MySQL
熟练 Operations Responsibility
中级 Oracle
熟练 Planning Management
熟练 Product Support
熟练 Quality Assurance
熟练 Regularly working on Any Desk
熟练 Remote Troubleshooting
中级 Report Writing
熟练 Running queries on SQL Management Studio
熟练 Software Support
中级 Strong Analytical Skills
熟练 Systems Management
熟练 Team Player
熟练 Technical Ability
熟练 Technical Support
熟练 Technical support, Desktop Support
熟练 Troubleshooting and diagnostics
中级 Using PsTools to run scripts remotely on
中级 Written Skills

语言

熟练 乌尔都语
熟练 英语

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