Senior Infrastructure Engineer, XtremeLabs LLC  (Remote)                 
I am responsible for:
  Working with Day-to-Day network problems and troubleshooting the issues.
  Working with Network monitoring and Management issues with the help of site24x7 services
  Maintained network and ensured that all changes implemented effectively.
  Ensured that all data maintained in accordance to quality requirements.
  Trained and recommended improvements in training process.
  Monitored all threats received on system.
  Vulnerability scanning and maintain the security of Servers and critical user PCs
  Prepared guides for performing troubleshoot on system and upgraded procedures accordingly.
  Configured and maintain Virtualization infrastructure of VMs with Hyper-V.
  Managing the Cloud services using Microsoft Platforms (Office 365 and Windows Azure).
  Deploy SharePoint 2013 within the organization and also deployed SharePoint Hybrid environment with Office 365 platform
  Monitoring server’s current memory management, workflow, errors, health and usage on daily basis.
  Providing Level 2 and Level 3 support to Content, Support and Development team.
  Patching and maintaining 80+ On-Prem and virtual servers (Hyper-V).
  Handling deployment, installation and configurations of Microsoft 365, Azure, VMware and AWS.
  Creating documentation related to projects and managing ongoing technical projects using agile methodology
  Identifying hardware and software problems related to deployed IT equipment
  Leading & Managing support team and content team and providing the statistics to management on weekly basis
  Directly reporting to General Manager and Director.
Main Achievements:
  Core Value award in 2021.
  Created a strong Knowledge Base
  Leading two teams with 10 team members
  Migration of On-Prem Exchange 2016 to Cloud Microsoft O365

Great Computer Solutions is a professional IT consultancy and support company, offering a range of IT Solutions, Computer Network Services and Tech Support.

I am responsible for:

In house Management operations.
Assisting customers with L1 and L2 support remotely in USA (Desktop, O365, SharePoint and server issues.  Escalating issues to Tier 3 Technical Support team as necessary.
Deploy, Monitor Data Backup jobs, fix errors and ensure that Disaster Recover Systems are working perfectly at all client sites.
Monitor System alerts, fix them or escalate them to level II Engineers.
Provide technical support for desktop, office 365 and server issues both in USA and Pakistan.
Document work, activities and technical information.
Manage computer and Surveillance networks in Lahore office.
Monitoring Trend Micro antivirus MSP portal,  do vulnerability scanning and maintain the security of Servers and critical user PCs

This company is active in Sales & Deployment of IT services like firewall, MS Exchange, VMware, Networking etc.
I am responsible for:
-In house IT & Management operations.

-Assisting customers with Level 1 and Basic L2 support (Network, System & VMware).

-Escalating issues to Tier 2/3 Technical Support team as necessary.

-Communicate with customer and suggest IT infrastructure according to their requirement.

-Construction of secure networks from existing design diagrams and documents

-Design, implement, and maintain Security Firewalls.

-Review network security controls and provide recommendations.

-Learn and deploy new features in infrastructure.

-Create & follow ups the quotations.

-Meeting with clients & vendors.

-Reporting to Director and Manager Technical (Pre-Sales).

This company is active in Sales & Distribution of Used IT Equipment\'s in UAE & Pakistan. Reporting to the Director directly for the sake of sales.

I am responsible for
- Make a new Sales Ideas.
- Monitoring and Analyzing market demand.
- Using different ideas and techniques to increase the sales.

This company is active in Sales & Distribution of Telecom Industry all over the world. Reporting to the Senior DT Coordinator.
I am responsible for:
- Making a new routes for DT engineer on Map Info.
- Coordinate & assigning all routes to multiple Dt Teams.
- make new cell database on Excel.
- coordinate with the teams & getting Logs from them.
- Check all the logs on Nemo Analyzer
- Make a report of the Logs on Excel
- sending all reports to the Senior DT Coordinator.

Main Achievement:
- completed all the assigning tasks before completion time.
- Always try to complete my task within a Day.
- Manager and other senior staff always happy with my learning efficiently and work performance.