概要

• Technical support professional offering extensive experience and thorough knowledge of different operating systems, hardware, desktop peripherals, IT network systems and firewalls.
• Good knowledge of installing / configuring routers & switches.
• Configuring, installing & troubleshooting Windows servers, laptops/PCs, printers and other related equipment; and traffic count sensors, IP/CCTV cameras.
• Routing protocols: OSPF, RIP, RIP2, EIGRP, TCP/IP.
• Upgrading IOS for routers, switches etc.
• Implementation & support/testing of wireless networks (indoor / outdoor).
• Ability to identify/diagnose and resolve software and hardware issues on servers, laptops, desktops etc.
• Functional knowledge of HTML 5, CSS 3, PHP.
• Good workmanship in structured cabling.
• WordPress deployment and development; Wordpress theme creation and conversion. Prestashop, OS Commerce, AbanteCart.

工作经历

公司标识
Operations Manager
Tech Quick Solutions
Jul 2017 - 代表 | Islamabad, Pakistan

公司标识
Self-employed - IT Support (Remote and Onsite) / Business Development Consu
Self-Employed
Apr 2017 - 代表 | Islamabad, Pakistan

• Technical support professional offering extensive experience and thorough knowledge of different operating systems, hardware, desktop peripherals, IT network systems and firewalls.
• Good knowledge of installing / configuring routers & switches.
• Configuring, installing & troubleshooting Windows servers, laptops/PCs, printers and other related equipment; and traffic count sensors, IP/CCTV cameras.
• Routing protocols: OSPF, RIP, RIP2, EIGRP, TCP/IP.
• Upgrading IOS for routers, switches etc.
• Implementation & support/testing of wireless networks (indoor / outdoor).
• Ability to identify/diagnose and resolve software and hardware issues on servers, laptops, desktops etc.
• Functional knowledge of HTML 5, CSS 3, PHP.
• Good workmanship in structured cabling.
• WordPress deployment and development; Wordpress theme creation and conversion. Prestashop, OS Commerce, AbanteCart.
• Additionally, providing consultancy to different organizations / companies in business development and technical support.

公司标识
International IT Support Engineer
Global Cloud Support Services
Jan 2015 - Apr 2017 | Rawalpindi, Pakistan

公司标识
System & Network Engineer
Ingenious Solutions (SMC-Pvt) Ltd.
Feb 2012 - Jan 2015 | Rawalpindi, Pakistan

公司标识
Network Assistant
Froebel's International School
Nov 2010 - Jan 2012 | Islamabad, Pakistan

公司标识
Associate Manager - Sales Support
System Innovations (Pvt) Ltd
Jan 2008 - Aug 2010 | Islamabad, Pakistan

公司标识
Costing Clerk cum Secretary
Al Habtoor Engineering, Dubai, UAE.
Jul 2005 - Dec 2007

学历

TechnoED
证书, CCNA‎
Computer Science
Completed
2011
Preston Institute of Management Sciences and Technology
硕士, 科学硕士学位, MS (IT)‎
Information Technology
CGPA 3.1/4
2002

技能

中级 CCNA
熟练 Desktop Support
熟练 Handling Assignments
中级 Network Management
中级 Officer 365
熟练 Panopto
熟练 Remote IT Support
熟练 Technical Treaning
中级 تقوية العلاقات مع العملاء

语言

初学者 阿拉伯语
熟练 英语
熟练 乌尔都语