概要

As an ambitious and hard-working individual, I am often recognized for my commitment and ability by highly respected companies. I handle multiple tasks on a daily basis competently, working well under the pressure. Frequent acknowledgment of my contribution from senior management illustrates my potential value to your company. I would welcome the opportunity to discuss my suitability in more detail.

项目

Ebay Listing At Suas
Data Analysis of Student Record

工作经历

公司标识
Customer Support Representative
Abacus Consulting
Oct 2017 - 代表 | Lahore, Pakistan

Handling their cash disputes and Bonuses of captains of Careem Driving Service
Handling guarantee of captains
Providing general assistance to captains
Giving daily report to supervisor
Updating and deleting records of captains
Sending critical issue to supervisor
Proving assistance to captains about their rides
Handling captains of Careem driving service in all over the world

公司标识
Database Controller/CSR
Literacy & Non Formal Basic Education Department
Oct 2016 - Jun 2017 | Lahore, Pakistan

Receiving files of Manager.
Entering new record of students and teachers.
Updating and deleting records of students and teachers.
Giving daily report of students and teachers to Manager.
Updating record of Literacy Mobilizers who check schools.
Monitoring work of Literacy Mobilizers by checking pictures of schools which they send online by using our department application.
Calling to Literacy Mobilizers who don't send picture of school or send incorrect picture.
Installing operating system and application in mobiles which we give to Literacy Mobilizers and District Mobilizers.
Monitoring the presents and absents of teachers, students, Literacy Mobilizers and District Mobilizers.
Solving mobiles issues of Literacy Mobilizers and District Mobilizers.

公司标识
IT Recruiter IN USA
PAK-STONE
Nov 2013 - Mar 2016 | Lahore, Pakistan

Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions
Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching
Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplishes human resources and organization mission by completing related results as needed
Design and implement overall recruiting strategy
Develop and update job descriptions and job specifications
Perform job and task analysis to document job requirements and objectives
Prepare and post jobs to appropriate job board/newspapers/colleges etc
Source and attract candidates by using databases, social media etc
Screen candidates resumes and job applications
Conduct interviews using various reliable personnel selection tools/methods to filter candidates within schedule
Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
Onboard new employees in order to become fully integrated
Monitor and apply hr recruiting best practices
Provide analytical and well-documented reports to the rest of the team
Act as a point of contact and build influential candidate relationships during the selection process

公司标识
Customer Support Representative
Techno Tronics
Jan 2013 - Sep 2013 | Lahore, Pakistan

Understanding the problem of customers
Giving refunds to customers
Handling replacements
Giving daily report to manager
Respond promptly to customer inquiries
handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Set up new customer account
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Manage customers' accounts
keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken.
Prepare and distribute customer activity report
Maintain customer databases
Communicate and coordinate with internal departments

学历

University of Lahore
学士, 商学士/理学士, BS- computer science ( 4 years )‎
Introduction To Programming, Object Oriented Programming, English, Calculus
CGPA 2.2/4
2015
Government college of Technology Railway Road Lahore
中级/A级, 理学院(工程预科), DAE (mechanical)‎
Mechanics, Thermodynamics, Metallurgy, Metrology Etc
所占比重 66%
2010
Govt. Comprehensive Higher Secondary School Lahore
大学入学/0级, 科学, Matric In Science‎
Physics, chemistry, Biology, Mathematics, English
所占比重 69%
2007

技能

5+ 年 Communication
5+ 年 Customer Service Excellence standard
3 年 Ebay Listing

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语