Manage OPD & Front Office operational activities and ensuring that the service line Goals and objectives are fulfill
Maintain Clinical and administrative areas also provide high level of customer service and ensure training and development of staff.
Take Initiate and making business strategies for improve Clinical Services.
Analyze and maintain patients Flow as per our business strategies
Ensure minimum possible waiting time for patients
Taken quality initiatives, and implement quality standards as per ISO 9001 2015.
Act like a business take initiative and making business strategies to expand our business
Monthly analyze clinical reports and statistical data.
Maintain strong liaison with all consultant doctors to expedite clinic operations
Make and Implement strategic and annual plan particularly in relation to patient care services Develop departmental policies and procedures.
Managing and facilitate 74 Consultants of Different Specialties and organized 54 clinical staff Recruitment and termination of departmental staff in coordination with HR dept.
Ensure infection free environment in departmental areas.
Looking further services also Wheelchair ,Vaccination ,UFM,PFT
Manage Front office Staff and Their Daily Payments Records.
Manage Doctors Room availability and their Timings and also their Calling Appointments.
Make sure that staff will follow Proper Dress code and SOPs.
Make Yearly Appraisal on their Performances.
Manage and Operate all KPH Six Centers and their “130” Staff Duties on
Daily Basis.
Manage House Keeping Staff and their Supervisors and also check Hospital
Premises.
Manage Doctors, Psychologist in OPD and IPD Functions
Hired Psychologists, Male/Female Nurses Staff and other Staff.
Giving Best Customer Services to our Patients and their Families.
Daily Counseling to our patient for their better Future.
Daily Check and Maintain branch Cash and Expenses.
Give cash reward on daily Basis to my Staff on their Performances.
Make and Implement new Administrative policies for our staff and Patients.
Follow-up on Discharge Patients Health Conditions.
Make a Healthy Environment in our Branches for Patients fast Health
Recovery.
Lead My all Team and ensure to Give Best Customer Service.
Make KPI of my Team every month.
Resolve and analyze Monthly and Weekly Complaints.
Coordinate and build Pressure to Different departments to resolve
Customers complaints under TAT.
Provide customers with product and service information.
Provide on-the-job training for new employees.
To provide ongoing customer / market feedback to Team
Leader to improve business.
Make sure that Complete records of front office and
accounts will maintain on Daily Basis