概要


Looking for a sound career path in Customer support, Business support analyst. A professional with 8 years of experience of working on multi softwares like CORDIC, iCabbi, CMS, Fintech, Vici dial. Also interested in Business Management, Marketing, Supply chain,Tourism and Hospitality management as it appeals to me the most .I have achieved Gold Medal and 1st position in Post Graduation.I ltraveled to United kingdom to gain exposure and international experience in different fields. I am always keen to improve my educational skills by accepting responsibility for planning and performing activities. I love to do market research and analysis for new products and technological enhanced utilities.


项目

Khan Electronics

工作经历

公司标识
Application Support Analyst
Contour Software - Constellation Software Inc.
Feb 2023 - 代表 | Lahore, Pakistan

公司标识
Dispatcher
Support solutions hub
Sep 2019 - Feb 2023 | Lahore, Pakistan

A Dispatcher and callbooker for a Uk based Taxi company.Data entry for new clients and administration for driver. Dispatching jobs, Updating PO and liecense in the system doing data entr for driver.Making email bookings.Contacting clients with emails, calls making sure Quality management. Accounts commission setup for Corportae clients.Data entry for driver accounts.

公司标识
Customer service manager
Atlas Cars Of London
Sep 2015 - Aug 2019 | Lahore, Pakistan

Managing fleet of 50 employees.Deals with customer relations and solve any kind of queries.Working on a software Cordic. Allocation of bookings according to the actual eta given ahead.

公司标识
TSR
The Vivid Support
Jun 2015 - Oct 2015 | Lahore, Pakistan

公司标识
Accounts & Admin Officer
Caledonian News
May 2012 - Apr 2013 | Lothian, United Kingdom


学历

Virtual University of Pakistan
硕士, 工商管理硕士学位, Master of Business Studies‎
Accounting & Finance, Information & Communication Technology, Marketing, Supply Chain and Logistics Management
CGPA 3.0/4
2020
College Of Tourism And Hotel Management
大专, Post Graduate Diploma in Hospitality and Tourism Management‎
Hospitality & Tourism, Human Resource, Marketing (Brand Management, Consumer Behavior), Tourism Management, SALES
Completed
2017
University of the Punjab
学士, 贸易学士, Bcom‎
Human Resource Management, Marketing Management
2016
Cambridge University
中级/A级, 等级A, A levels‎
Business, Accounting, Business Economics
等级 B
2014
Cambridge University
大学入学/0级, 等级O, O levels‎
Accounting, Commerce, English
等级 B
2010

技能

熟练 Business Development
初学者 4 Knowledge of Taxation
熟练 Academic IELTS Training Skills
熟练 Academic Researching
中级 Account Management
初学者 Accounting Principles
熟练 American Acssant
熟练 Aseptic Technique Knowledge
中级 Bilingual English
熟练 Branch Support.
熟练 British Accent
熟练 Call Center Experience
熟练 Call Controls
熟练 Chat Support Skills
中级 Client Acquisition
熟练 Client Contact Skills
熟练 Client Coordination
熟练 Client Deailing
熟练 Client Relationship Maintaining
熟练 Composition Knowledge
熟练 Computer and Internet Search Skills
熟练 Conservation Awareness
初学者 Corporate Sales Management
熟练 Curriculum Researching
熟练 Customer Acquisition
中级 Customer Analysis
熟练 Customer Contact Skills
熟练 Customer Satisfaction Management
熟练 Dispatch Skills
中级 English Grammar
中级 English Proficiency
熟练 English Spken
中级 Excellent speaking skills in the target language
中级 Export Management
熟练 Fluent In Englisg
熟练 Fluent in English
熟练 General IELTS Training Skills
熟练 h Operations Management
中级 Handling Assignments
熟练 Inbound Call Center
熟练 IT Support Responsibilities
中级 JSSP
熟练 Listening to Customers
中级 Live Chat Handling
中级 Manage Client Relationships
中级 Microsoft Applications Experience
中级 Multitasking Skills
中级 Nutrition Survey and Assessments
熟练 Obstetrician
熟练 On Call Support

语言

中级 乌尔都语
中级 英语

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