I worked with PTCL as Management Associate for 1 year and served as Assistant Business Manager(ABM) of PTCL Exchange with more than 2100 customers for last six months.

Business Operations
• Reporting
• Daily Sales Targets Achievement
• Weekly Customers Retention Targets
• Customer Dealing & Complaint Resolving
• Employee/Assets Management
• Network Fault Management
• CRM Network Equipment Creation and Updating
• Preparing L14,PRs,BOQ,MO & PO in SAP
• Entering sales,service update,package change orders in CRM
• SAP (Procurement)/CRM/MAXIMO

Technical
• Daily network outages reporting
• UPS, generator & NE installation, monitoring and maintenance
• ONU and OFAN networks monitoring & fault rectification
• Prepare schedule & ensure supply of power during load sheding
• Read design specification and technical drawing
• Computer-assisted engineering and design software
• Supply of fuel and other necessary electrical items at sites
• Routine exchange visits

Did intership at Heavy Electrical Complex Hattar.
Experienced manufacturing & repairing of Power Tranformers of rating 132/11kv and 500/66kv.

=Study different processes and work with following manufacturing facilities:
1.Hydraulic Press Equipment
2.Horizontal winding Machine
3.Silicon Steel Core Lamination
4.Vapour Phase drying Equipment etc

=Learned about assembly of different parts of transforme like
1.Core Assembly
2.Active Part Assembly
3.Winding Assembly
4.Tanking of core and drying of active parts.

=Work with the team on following Tests
1.General Test fo chemical, physical magnetic, thermal& mechanical tests on materials & components
2.Routine Test & special tests including high voltage tests upto 300KV
3.Micro Computer Test for high precision measurement, automatic control of testing programmes and automatic printing

=Also did a project with HEC on generation through speed breakers.