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概要
12 years of experience in the domain of Business Intelligence.
5 year of experience in development and maintenance of data warehouses using MS SQL Server's Development Business intelligence products.
7 years of understanding and experience in development and maintenance of SAP Business Objects products.
Over 3.5 years of experience in fields of IT/Telecom support.
Successful delivery of services at a local/corporate level. Varied business experience.
Strong business acumen, teamwork, verbal, written and interpersonal skills.
工作经历
BI Lead
• Setting up BI department.
• Requirement discussions and stakeholder meetings with clients.
• Data warehouse creation.
• Dimensional Modelling for data warehouse.
• ETL for data warehouses.
• Reporting solutions delivery (both ad hoc and subscribed/deployed).
• Daily/Live Feed implementation to data warehouses.
• Data Analysis.
• Developing reporting portals/reporting sections for various applications developed by Longhorn.
• Continuous maintaining, upgrading & monitoring of data warehouses.
BI Lead
• Requirement discussions and stakeholder meetings with clients.
• Liaison with clients with respect to project progression.
• Data warehouses creation.
• Dimensional Modelling for data warehouses.
• ETL for data warehouses.
• Reporting solutions delivery (both ad hoc and subscribed/deployed).
• Daily/Live Feed implementation to data warehouses.
• Data Analysis.
• Developing reporting portals/reporting sections for various applications developed by BroadPeakIT.
• Continuous maintaining, upgrading & monitoring of data warehouses.
Reporting Analysis & Planning Analyst.
• Creation & continuous maintenance of Customer Care data warehouse, so that to fulfil Business Intelligence requirements.
• Churn Prediction Model Preparation.
• ETL of data warehouse from various heterogeneous sources.
• Highlighting productivity leakages & pre-emptive suggestions of updated work flows.
• Creating routine Reports on daily and weekly basis.
• Performing ad-hoc reporting on daily basis for variable requirements.
• Analysis of data and feedback for better decisions making.
• Presentation of Dashboards.
• Trend analysis.
• Customer Complaints model preparation.
• Recommend improvements to processes based upon data analysis.
Executive Director
• Overseeing day-to-day operations of company.
• Staff assessment, Planning work division, conducting trainings and events.
• Maintain and develop record for existing & upcoming projects.
• Marketing of services.
• Respond to and follow up prospect business enquiries by post, email, telephone, and personal visits.
• Liaison with customers on regular basis to ensure SLA compliance and customers’ feedback.
BI & Reporting Consultant
• Assisting in the development of databases, universes & info-cubes.
• Ad hoc data extraction.
• Dashboards development.
• Producing Web Intelligence reports with data from heterogeneous sources.
• Creating reports using Crystal Reports.
• Publishing of the SAP B.O. reports into SAP B.O. Enterprise.
• Develop user guides.
Report Developer
• Leading Crystal Reports Development Team.
• Liaising with clients by, extracting correct business requirements, discuss changes to these (if any), provide progress up dates, solving issues (if any) & getting feed backs at every milestone to make sure customers are fully satisfied with service(s).
• Regular Analysis of customer data and sharing of finding with suggestions for system improvement and changes to cope with business trend changes.
