• To ensure smooth operations of Mybizsite.net (Solsnet) Canada, by certifying the expected results and meeting client expectations.
• Designing the Sales Process from recommendation till implementation to confirm uninterrupted services.
• Maintaining accurate and up-to-date outreach records in Salesforce.com.
• Ensures that Team performance is in compliance with established processes and meets or exceeds departmental performance measurement standards & Sales targets.
• Facilitates team members to ensure effective communications and to ensure that all team members have the necessary information and resources available to provide the highest levels of satisfaction to client(s).
• Communicate and support goals and objectives established by the management and decisions which impact the group and/or individuals.
• Ensure over all team discipline, by reducing absenteeism and employee turnover.
• Utilize the authorizations and accessibilities provided in compliance with ISMS requirements by following policies and through use of procedures and guidelines available.
• Practicing effective leading skills by managing team.
• Guide and monitor Team members in achieving client defined daily KPI\'s and Sales.
• Assist in implementation and maintenance of highest level of quality assurance systems and Quality Sales within the team.
• Taking Follow up Calls to ensure that the product has fully introduced and taking the feedbacks and forward it further to the client.
• Ensure Team bonding, motivational activities and satisfaction with in team.
• Ensure that the daily service level requirements are as per the client set standards (Additional).

• Provides Overall back end support to the Travel Department.
• Handling Travellers queries and propose solutions.
• Following guidelines and processing the Travel requests.
• Dealing with VP’s, SVP’s and GM’s, taking consents and approvals.
• Coordinating with Travel agent across country and attaining desired itineraries.
• Maintaining travelling record sheets.
• Managing corporate accounts for few airlines and car rentals.
• Verify all charges on company’s credit card on monthly basis.

? Developed and analyzed business information including spends against approved budget, resource forecasts and tracking, process risk management, and reinforcement of organizational direction.
? Supported planning, development and execution of Global Operations Quality business plan.
? Assessed tasks to ensure rapid planning and execution as the focal point for collection, analysis and dissemination of information regarding quality operations business strategies.
? Worked with sensitive, highly confidential information and collaborated with senior leadership.
? Assessed and streamlined operational processes and redirected responsibilities to eliminate waste and redundancies.
? Provided quality control between marketing and finance departments on volume projections.

• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
• Contact businesses or private individuals by telephone in order to solicit sales Air Tickets/ Travel Packages.
• Explain services, prices, &answer customer’s questions.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, and magazine reply cards.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
• Maintain records of contacts, accounts, and orders.
• Schedule appointments for sales contact to meet with prospective customers to provide sales presentations
• Conduct client or market surveys in order to obtain information about potential customers