概要

To seek a challenging long-term position in a good organization, which offers a competitive and challenging environment along with development and growing opportunities, where my knowledge, skills and abilities could be best utilized.

工作经历

公司标识
Sales & Marketing Manager
Digitech Outsourcing Solution PVT LTD
May 2021 - 代表 | Lahore, Pakistan

Heading the Sales and Marketing Team

公司标识
Vice President of Inside Sales
Westend IT Store
Jul 2019 - Feb 2021 | Lahore, Pakistan

Head of Inside Sales, After Sales, Marketing & Customer Service Departments

公司标识
Senior Inside Manager Sales Operations
Westend IT Store
Nov 2017 - Jul 2019 | Lahore, Pakistan

Established and administered annual budget with
effective controls to prevent overages, minimize burn rate
and support sustainability objectives.
Set, enforced and optimized internal policies to maintain
efficiency and responsiveness to demands.
Conducted performance reviews each quarter, offering
praise and recommendations for improvement.
Evaluated upcoming program plans to forecast expected
resource needs.
Developed and submitted strategy and initiative reports to
highlight current actions and proposed changes to
corporate committee.
Implemented policies and standard operating procedures
for continuous improvement.
Devised, deployed and monitored processes to boost
long-term business success and increase profit levels.
Developed and implemented daily operations plans such
as delivery routes, employee assignments and
promotional strategies.
Spearheaded quality control measures to minimize
downtime and propel sales.
Optimized organizational operations and facilitated decision-making by examining problem-solving concepts,
including quantitative methods and techniques.
Implemented incident management responses, including
troubleshooting, root cause analysis and issue resolution.

公司标识
Inside Sales & Operations Manager
Westend IT Store
Nov 2015 - Oct 2017 | Lahore, Pakistan

Applied communication and negotiation expertise to
close sales.
Acted as role model in techniques for driving sales,
consistently meeting and exceeding goals.
Trained and developed new sales team associates in
product knowledge, selling techniques and
Company procedures.
Boosted sales by conferring with customers to evaluate
product requirements and recommend best-
Fit company offerings.
Liaised with customers, management and sales team to
better understand customer needs and
Recommend appropriate solutions.
Applied excellent communication skills and ability to
establish rapport to close sales and meet
Targets.
Collaborated in creating strategies that drove sales and revenue

公司标识
Inside Sales Executive
ADSII
Nov 2014 - Oct 2015 | Lahore, Pakistan

Performed cold-calling and follow-ups with leads to
secure new revenue.
Collaborated with vendor representatives and company
customers to set up optimal delivery schedules.
Used ZOPIM to maintain company database with
essential account and sales information.
Followed up with customers after completed sales to
assess satisfaction and resolve any technical or service
concerns.
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport
with clients.
Branded products through effective salesmanship and
maintained long-term relationships with clients.
Maintained routine communication with clients to assess
overall satisfaction, resolve complaints and promote new
offerings.
Liaised with customers, management and sales team to
better understand customer needs and recommend
appropriate solutions.
Used consultative sales approach to understand customer
needs and recommend relevant offerings.

公司标识
Inside Sales Executive
TRG
Jun 2014 - Oct 2014 | Lahore, Pakistan

Liaised with clients via email or phone to identify and
address needs, growing existing accounts through cross-
selling.
Monitored and amplified sales pipeline to maintain flow
of potential leads and prospects.
Set and exceeded inside sales goals by establishing
ambitious targets and motivating sales representatives.
Cultivated productive relationships and maintained
quality communications with account contacts to
maximize client retention.
Updated accounts and maintained long-term relationships
with clients

公司标识
Assistant Manager
Mushtaq's LTD
Jun 2013 - Jan 2014 | West Midlands, United Kingdom

Looking after their sales and customer services

公司标识
Customer Relation Officer
IMRANS
Dec 2012 - Jun 2013 | West Midlands, United Kingdom

公司标识
Admin Officer
Bridge International College Of Advanced Studies
Sep 2009 - Nov 2012 | Faisalabad, Pakistan

学历

University of the Punjab
哲学硕士, MPhil Communication Studies‎
Mass communication
Completed
2021
University of the Punjab
硕士, 科学硕士学位, MSc Development Studies‎
DEVELOPMENTAL STUDIES
CGPA 3.1/4
2018
University of the Punjab
硕士, 艺术硕士学位, M.A Political Science‎
Political Science
所占比重 61%
2018
University of the Punjab
硕士, 科学硕士学位, Msc Communication Studies‎
Electronic Media
CGPA 3.5/4
2017
University of the Punjab
学士, 艺术学士, B.A‎
English, Journalism, Political Science
2015

技能

熟练 BEST KNOWLEDGE ABOUT SUPPLIES
熟练 Business Development Process
中级 Call Center Development
熟练 Conservation Awareness
熟练 Customer Relations
熟练 Customer Service Operations
熟练 EFFFICIENT IN COMPUTER SKILLS
熟练 EFFICIENT IN SUPPLIER SELECTION
熟练 Food Knowledge
熟练 Office Administration
熟练 ONTIME COMPLETION OF TASKS
初学者 Outbound Marketing
熟练 Parent - Teacher Communication
熟练 Project Management
熟练 Sales Operations
熟练 Supervising Others
熟练 Supervisory Skills
熟练 Team Management Skills
熟练 Treading

语言

熟练 英语
中级 旁遮普语
中级 乌尔都语

Ammar 联系人