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概要
My knowledge, skills and working experience in corporate sector make me feel capable to
manage any assigned project that should be relating to either my scope of work, e.g customer
support, marketing, sales and administration or marketing analysis and business processes
management.
工作经历
ERP Functional Consultant/ BDM / ERP Analyst
Dynasoft Cloud (Pvt.) Ltd is partner of Oracle NetSuite & Odoo, my responsibilities are following,
1. Responsible for generating leads and gathering client's requirements and conveying to technical team.2. Reposible for liasing with Oracle NetSuite, Odoo team and clients.3. Responsible for introductory meetings.4. Conveying the requirements of clients to functional consultants.5. Assisting & drafting agreements between clients and DS Cloud.6. Traning the clients staff during implementation of ERP.7. Responsible for all to and fro communication between client & Dynasoft Cloud.8. Attending the Oracle & Odoo webinars/trainings and updating the team about latest developments.
ERP Project Manager
Determines scope of the project.
Design module wise implementation plan according to the requirements of client.
Analyze and understand business requirements along with implementation.
Set deadlines, assign responsibilities & monitor progress of Implementation team & client.
Evaluate & recommends changes to current ERP system to meet organisational needs.
Gap analysis meeting along with ERP team & client.
ERP Marketing & Sales Manager
Marketing and sales of company products
Presentations and demo meetings with active leads.
Market Demand analysis
Providing support services to clients to national and international customers.
Use of Microsoft, Cosmosoft SARP ERP CRM and Zoho CRM for Customers relationship management and marketing data analysis.
Proposals and Documentation
Technical sales and contracts management.
Development of Marketing brochures, User manuals, demo videos for ERP software marketing and sales.
Using a best blend of Personal selling, online marketing (Email, Social media and ads marketing techniques) for high volume selling.
ERP Implementation Manager
In ERP implementation field I have One year experience and i have successfully implemented SARP enterprise suite in small and medium enterprises.
ERP Project Manager
Determines scope of the project.
Design module wise implementation plan according to the requirements of client.
Analyze and understand business requirements along with implementation.
Set deadlines, assign responsibilities & monitor progress of Implementation team & client.
Evaluate & recommends changes to current ERP system to meet organisational needs.
Gap analysis meeting along with ERP team & client.
Customer Support Representative
Handling Customer queries.
Managing customer support and helpdesk team.
Emailing to clients for queries status, coordination for the pending tasks and completion in-time.
Analyzing queries and discussion with Support team for estimated delivery of the solutions.
Queries confirmation and track record through CBS Task Manager.