概要

Currently working in IBEX as Tier 2 agent for their technical Support  its been almost more than 2 year. Before i left job from Rozee.pk as an Assistant Manager in Customer Lifecycle Management and Business Development. I was serving Rozee since 2017 January to march 2021. Previously I worked in Ovex Technologies and served as a International Technical Support agent for a year and have minor experiences in different call center and also done internship at Hitech Technologies.

项目

Library Software

工作经历

公司标识
Technical Support Agent
Motive
May 2023 - 代表 | Islamabad, Pakistan

Enter Description

公司标识
Technical CUSTOMER SUPPORT TIER 2 AGENT.
Ibex Solutions
Nov 2021 - 代表 | Islamabad, Pakistan

Providing customer services for technical troubleshooting.

公司标识
Assistant Manager Customer Life Cycle management
ROZEE.PK
Dec 2016 - May 2021 | Lahore, Pakistan

Assistant manager in corporate sales

公司标识
TECHNICAL SUPPORT AGENT
Ovex Technologies
Dec 2015 - Dec 2016 | Lahore, Pakistan

公司标识
content writing
Estrel Consultants
Aug 2015 - Oct 2015 | Lahore, Pakistan

学历

University of Education
学士, 技术学士, BS-IT‎
CGPA 3.0/4
2015

技能

初学者 Ab Initio
熟练 Accoount Management
熟练 Accounts Software Command
熟练 Administrative Procedures Command
熟练 Analytical Skills
熟练 Answering Inquiries
熟练 Automation Tools Knowledge
中级 Banquet Operations Management
中级 BEST KNOWLEDGE ABOUT SUPPLIES
中级 Branch Management
初学者 Branch Operations Management
熟练 Brand Activation
熟练 Brand Awareness
熟练 British Accents
熟练 Business Development Strategies
熟练 C Problem Solving
熟练 Call Handling
熟练 Campaign Management
熟练 Capability Development
熟练 Cash Handling
熟练 CEM Deployment
初学者 CFA Partial
熟练 Client Coordination
熟练 Client Followup
熟练 Client Relationship Management
熟练 Commercial Real Estate Knowledge
熟练 Competitors Analysis
中级 Coordinating Events
初学者 Corporate IT
熟练 Corporate Marketing
初学者 Corporate - Procurement / Administration Departmen
初学者 Corporate HR Department
熟练 Corporate Sales Management
熟练 CRM Command
熟练 Customer Acquisition
熟练 Customer Acquisition Skills
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Service Systems
熟练 Dash Board Management
熟练 Data Analysis and Interpretation
熟练 Data Collection Protocol Development
熟练 Data Management
熟练 Data Visualization
熟练 Database Management 
熟练 Distribution Management
中级 Distribution Handling
熟练 EFFFICIENT IN COMPUTER SKILLS
中级 EFFICIENT IN SUPPLIER SELECTION
初学者 Email List Generation

语言

熟练 英语
熟练 乌尔都语