概要

I am an experienced IT and MIS manager with over 7 years of experience in managing
a team of professionals to deliver high-quality IT projects and services to clients. My
expertise includes managing information systems, software implementation, software
testing, and IT infrastructure, as well as leading project teams to deliver solutions that
drive business growth. I have a proven track record of successfully managing complex
projects and delivering solutions on time and within budget. AQMR of the IT department of the hospital for ISO 9001: 2015  certification.

工作经历

公司标识
Manager IT & MIS
Bahria International Hospital
Nov 2019 - 代表 | Rawalpindi, Pakistan

Implement MIS policies given by the company to ensure data accuracy, data backups, and security. Monitor MIS performance regularly to avoid unplanned outages and downtimes. Provide customer support for software issues and software installations. Conduct training on MIS activities to increase staff expertise. Supervise and motivate the MIS team to work collectively and efficiently. Coordinate with the MIS team to ensure that technology, infrastructure, and operational requirements are met. Plan and manage upgrades of hardware, network, and software systems. Recommend and implement new technology solutions to improve productivity. Ability to accept challenges and tackle difficult situations and meet the expected goals. Focused on best practices and models that are used in the industry can be helpful in meeting the expectations of the employees. Develop strategies that are to be used in the implementation of software in the organization. Look after the computer systems\' maintenance and ensure that all the departments are functioning properly. Collect necessary specifications for each department and make sure that their requirements are met. Manage staff to monitor technology staff and oversee policies and procedures of the company. Train the employees in using information systems and help them understand the configuration of the systems. Fully comprehend the project’s life cycle, and objectives, and prepare a scope document. To enhance and support, in consultation with the Manager of Software Development, a Hospital Information Management System based on standard EMR software. Manage technical staff and oversee policies and procedures of the Hospital. Provide training and necessary assistance for the employees involved in the implementation and maintenance of the software systems. Project update meetings with the Software Development team to ensure all deadlines are being met. Gather functional requirements from users and convert them into technical requirements. Keep Liaison with vendor and act as go-between users and vendor. To implement data integrity checks to ensure accuracy and reliability of reports. Perform tests as to stability and functionality of software to ensure it measures up to user’s requirements and expectations. Working with Oracle Forms Reports, Oracle SQL, and PL/SQL Developer to provide support and resolve employee issues. To assist in the testing and implementation of any upgrades to the software as the need arises. Wrote and executed system test plans for software applications (e.g. Inventory, HR, Payroll, Pharmacy, FNSD, BMS, LAB, RMS, FAS, APS, WMS, POS, OPD, PACS, and Registration) including functional, usability, browser compatibility, performance, installation. Technical documentation, user manuals, SRS, Requirement analysis, Design documents, and User communications templates designing and implementation. Documentation, training materials, and job outlining based upon the user roles. User’s pre and post-implementation support and liaison with vendor’s technical teams and internal teams Project activities planning and scheduling. Support the Manager in the review of HMIS activities on a regular basis. Manage the HMIS activities and respond to the queries of senior management. Identify, recommend and manage the best-of-breed hardware and software. Leading & handling all IT/Network deployed teams in the entire project and managing the workload in pressure time on a daily basis as per official requirements. Responsible to check the entire IT/Networks team\'s performance and follow up with the teams regarding their daily activity and running tasks of ICT/Networks. Responsible for all Networking & Servers installation in all projects. Responsible to lead and monitoring installed security gadgets and their configurations within the projects. Responsible to check, maintaining, installations & troubleshooting all security cameras (CCTV/IP Cam).

公司标识
Assistant Manager MIS
Bahria International Hospital
Jun 2018 - Nov 2019 | Rawalpindi, Pakistan

Led, organized, and managed project implementation teams and ensure proper implementation of HIMS solutions in hospitals across Pakistan. Designed, implemented, and improved hospital business processes through the development of a comprehensive HIMS solution containing Organizational Plans, Inventory, HR, Payroll, Pharmacy, FNSD, BMS, LAB, RMS, FAS, APS, WMS, POS, OPD, PACS, Registration, and other enterprise-level applications following all national and international standards. Designed, developed, and implements hospital policies, procedures, and standards aimed at maximizing effectiveness. Led IT initiatives and strategic technology projects that enable the development of clinical and other operational processes. Provided strategic planning and development of the infrastructure technology systems for newly developed hospitals; evaluating and negotiating IT contracts.

公司标识
IT/MIS Coordinator
Bahria International Hospital
Jul 2017 - Jun 2018 | Rawalpindi, Pakistan


* Responsible for Implementation & Coordination of following systems.
* MEDIX Hospital Management System Which Includes OPD, IPD, Lab, Radiology, PACS, Billing, HR, Accounts, Administration, Security Access, Assets, COA, Inventories, POS etc. 
* Overall Networks & Communications.

公司标识
System Support Engineer
Bahria International Hospital
Nov 2016 - Jul 2017 | Rawalpindi, Pakistan


Responsible for support services of following systems.
* MEDIX Hospital Management System Which Includes OPD, IPD, Lab, Radiology, PACS, Billing, HR, Accounts, Administration, Security Access, Assets, COA, Inventories, POS etc.
* Overall Networks & Communications.
* Overall IT Support Services.

公司标识
Network Engineer (Intern)
National Center of Physics
Aug 2016 - Nov 2016 | Islamabad, Pakistan


* Work in NCP campus network, which comprises of over 1500 nodes. It includes IP addressing plan, redundant network, VLAN routing policy plan and configurations of routers and switches.
* Implementation of Different Network policies routing protocols, and security on network devices. 
* Security Implementation into NCP network including deployment of Network Access control system, Firewall, IPS, VPN. *
Configuration of different Linux and Windows based core services which includes, DNS, DHCP, Proxy services.
*Configuration of Different Network monitoring tools, including Open source Zabbix, solar winds, Net flow.
* Administration & configuration of Kaspersky endpoint security.
* Identifying, researching and resolving technical problems in a windows based DOMAIN SERVER. 
* Gain experience in setting up user and group login ID\'s, printing parameters, network configuration, password, Resolving permission issues and taking regular backups. Installation and troubleshooting of Windows platform.

公司标识
IT Engineer
Swati Cooperation ISB
Apr 2016 - Oct 2016 | Islamabad, Pakistan


* Identifying, researching and resolving technical problems in a windows based DOMAIN SERVER.
* Gain experience in setting up user and group login ID\'s, printing parameters, network configuration, password, Resolving permission issues and taking regular backups. Installation and troubleshooting of Windows platform.
* Responsible for Identifying, researching and resolving technical problems.

公司标识
IT Support Engineer
Warid Telecom Pvt Ltd
Feb 2016 - Apr 2016 | Islamabad, Pakistan


Image Installation in Thin Client, Ticket Management System, Citrix, and Responsible for Identifying, researching and resolving technical problems. Installation and troubleshooting of Windows platform.

学历

University of Azad Jammu and Kashmir (AJK)
学士, 商学士/理学士, BS (Hon's) software engineering‎
Software Quality Assurance
CGPA 3.0/4
2015

技能

熟练 Active Directory
熟练 Active Directory Experience
中级 Agile Development
熟练 AMHS
中级 Analytics
中级 C++
中级 CCNA
中级 Cisco VPN
熟练 Cooordination Skills
中级 Critical Control Points Knowledge
中级 Databases Backups
熟练 Domain Controller
熟练 Ecellent Communication Skills
熟练 ERP Management
熟练 HIMS
中级 ISO
熟练 IT Infrastructure Management
初学者 Kaspersky
中级 MCSE
熟练 Microsoft SQL Server
初学者 NetFlow
中级 Oracle DBA
熟练 Policies Implementing
熟练 Query Language
中级 Software Development
熟练 SQL
熟练 Windows 7 Migration
初学者 Zabbix

语言

熟练 乌尔都语
中级 英语