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概要
Support LANs, WANs, network segments, Internet, and intranet systems
Ensure design of system allows all components to work properly together
Make recommendations for future upgrades
Maintain network and system security
Troubleshoot problems reported by users and analyze and isolate issues
Monitor networks to ensure security
Evaluate and modify system’s performance
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
Maintain integrity of the network, server deployment, and security
Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations
Design and deploy networks; Maintain network servers such as file servers, and VPN gateways
Perform network address assignment
Assign routing protocols and routing table configuration
Assign configuration of authentication and authorization of directory services
Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches
Analyse and evaluate current communication and IT framework;
• Implement and develop up to date communication framework;
• Planning the yearly budget and working within the budget;
• Troubleshoot and resolve hardware, connection, printer and software issues;
• Installation and maintenance of hardware and software;
• Maintenance of database programs;
• Support and guidance for users;
• Maintenance of IT business contacts;
• Responsibility for back up and security of network;
• Taking care of ICT emergencies;
• Administration and reporting.
项目
工作经历
IT System Administrative
Installing configuring computer hardware and softwares in all locations including Head Office, STM, AWM, Warehouse, Mills, City Office and all company outlets.
Planning and undertaking scheduled maintenance upgrade/ Data Backup.
Talking to client and computer users to determine the nature of problems.
Investing, diagnosing and solving computer software and hardware faults.
Administration of computer networks including LAN, Systems (Desktop) and platforms (Windows & Mac).
Configurations of switches/ routers at Head Office, STM, AWM, Warehouse, City Office, CEO's House and company outlets.
Plan and implement network security/ rights to users through Microsoft windows server 2012 R2/2008 R2.
Provide technical support to Remote Users located at factory/ warehouse/ outlets
Analyze equipment performance records in order to evaluate and/ or recommend determine the need for repair or replacement for users.
Manage mail server (Mdaemon/ CPanel).
Manage open DNS Software for proxy. (Manage the users through OPEN DNS app).
Maintaining security cameras and handle to the online devices at head office, STM, AWM, Warehouse, City Office, CEO’s House and outlets.
Knowledge of firewall.
Remote excess solution implementation and support VPN and terminal services.
Maintaining Bio Metric Attendance Machine at Head Office/ STM factory.
Maintaining stocks of equipment, consumables and other supplies at Head Office, STM, AWM, Warehouse, Mills and outlets. Managing telephone exchange/ copier/ online printers/ fax at Head Office, STM, AWM, Warehouse, Mills and outlets. Support users to working on production software (Pinnacle Software) with liaison of software house.
Monthly visit to factory/ warehouse for smooth working of user under network.
Visit to local market as per requirement of purchasing. Draw network diagrams for smooth working of IT Operations.
Inventory management.ISO 9001:14000 complete work procedures
IT Incharge
As an IT Incharge,I have responsible for maintaining the company's IT network, servers and security systems. This role is absolutely essential within any organisation to ensure business continuity – if an IT network fails, the impact on the day to day running of the business can be significant, sometimes catastrophic.
To ensure this doesn’t happen, you'll be responsible for investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.
On a day to day basis, you might be called upon to help colleagues with more basic IT needs. This will mean you’ll need to share your own knowledge to help others, including setting up new users and managing backup, security and passwords. You're also the company's internet police, monitoring internet and email use.
Typically, most companies will employ one full time IT administrator for every 500 employees.
