概要

I am experienced and professional IT Support team member with wide knowledge of networking areas, from resolving faults to configuring and installing systems. Well regarded for being a strong communicator and team-player with colleagues and clients, I am now seeking to expand my current skills in a new, challenging environment within a new company that values my proven track record of excellent client-customer service and technical skills.I am proficient in the following operating systems: Windows OS, MS Outlook/Exchange and I can provide technical SQL server support.

项目

Flight Reservation and Ticketing Management System

工作经历

公司标识
IT Support Analyst
MicroEnsure (Pvt) Limited
Jan 2019 - 代表 | Islamabad, Pakistan

Coordinates activities with help desk, network services, or other IT groups.
Keeps fully abreast of trends and changing technologies as they relate to IT standards.
Compliance and implementation of all policies and procedure in true spirit. Also, ensure compliance to IT audit observations and recommendation.
Regular review and update of all documentation of the domain area.
Performs other related duties as required or assigned by line manager.
International customer support , international team work,country wise team management, Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and work Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning.

公司标识
System Support Engineer
Express Media Group
Jun 2018 - Jan 2019 | Islamabad, Pakistan

Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and work Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning.

公司标识
System Support Executive
Attock Petroleum Limited
Sep 2015 - Sep 2017 | Rawalpindi, Pakistan

Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and work Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning.

学历

Federal Urdu University of Arts, Sciences and Technology
学士, 理工学士, BS computer science‎
Networking
所占比重 70%
2015

技能

3 年 Hands on Experience at Active Directory
1 yearHands On Experience At MS Office365
3 年 Hands on experience L1 & L2 Support
2 年 Hands-on exp Antivirus (kespersky)
2 年 Hands-on exp Data(Backups & Recovery)
2 年 Hands-on exp FTP Cloud & Filezilla
1 yearHands-on Exp VMware ESXi
1 yearHands-on experience Forefront TMG client
3 年 High flexibility in scheduling hours
2 年 Knowledge about DHCP, DNS, VPN, VLANs
1 yearknowledge about PFsense Configuration
2 年 microsoft exchange
2 年 Microsoft Window Servers 2012/2016
3 年 Software and hardware Troubleshooting Skills

语言

熟练 英语
熟练 乌尔都语

关注的公司

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Imran 联系人

Waqas Anjum Abbasi
Pakistan Revenue Automation (Pvt) Ltd