As Manager Ops. Excellence I\'m managing the following to ensure continuous improvement of the organization & its people.
A complete transformation in operations for its workforce management through effective tools to ensure visibility & control as well as transparency for the customer as well
Centralized reporting mechanism has been introduced to have complete visibility on the progress & performance of the projects to HNL senior management
Training (Complete Managed Services / Work at Height / Defensive Driving Training & Electrical Works) training on quarterly bases to ensure upbringing of its technical as well as management staff
Ensuring Health & Safety International standards for providing safe & clean environment for HNL employees
Quality assurance is part of (OE) dept. in HNL, where we ensure quality standards of material & goods that are being used for different projects under HNL profile
Quarterly Internal Audits for all regions & projects to keep a strong accountability mechanism within the organization to improve product & services delivery in the projects
Review on all Operations Budgeting & it’s execution along with variance analysis on monthly basis
Managing HSE teams under umbrella of HNL nationwide, progress / ensuring compliances as per customer standards

Responsible for handling the BSS & Power infrastructure Operations & Maintenance of Telenor Pakistan\'s network which incorporated:
Managing more than 1500 sites with 40 Telco & Non-Telco teams in 12 subregions handling network infrastructure
Managing NOC team for 24/7 Network monitoring
Managing Back office team for Quality assurance and customer complaints regarding Network KPI degradation.
Implementation of network infrastructure projects
Managing MW Transmission team ensuring MW links stability as per link budget 
Managing sites refueling services
Ensuring HSE compliance of all the teams
Network inventory and lifecycle management
Network performance, configuration alarm management

Responsible for complete coordination with client (Warid) regarding Sites Power Infrastructure Operations & Maintenance.
Issue’s (CM/PM/CP) reporting till final invoices, Field Survey Report’s vetting processes etc.
Complete knowledge about ERP, Budgeting for complete project heads and management of end to end procedures regarding project budget