概要

CCNA(Routing and switch),CCNA(Security), Linux RHCSA certified with MCS degree and DAE(Electrical) B-Tech(Electrical) and 3+ years’ experience in Telecom & IT, as troubleshooting and customer relationship management and professional services. And 2 year experience in educational institute as System Support Engineer to manage, installation it lab, internet services.
I also have a vast knowledge in other domains like Routing & Switching, Security. Experience with World Call telecom limited.

工作经历

公司标识
System support Engineer
University of central punjab lahore
Feb 2016 - 代表 | Lahore, Pakistan

 Provide technical support to end user.
 Installation configuration and Manage it labs.
 Installing and configuration local and network printers.
 Installing and configuration and patch of different software’s.
 Imaging pc and laptop using ghost.
 Operating system installation of window xp/7/8/8.1/10,Ubuntu,MAC
 Dual boot like (Window + Ubuntu), ( Mac+ Window ).
 Provided remote assistance for installation of third party applications
 Maintaining records of software licenses, patch, and crack.
 Prepare recovery plans to recover lost or corrupted data
 Maintained a secure work environment by setting up firewall and removing virus and spyware affecting the systems
 Setting up new users' accounts and profiles and dealing with password issues.

公司标识
Technician
WorldCall Telecom Limited
Jun 2012 - May 2015 | Lahore, Pakistan

 Provided Broadband internet, and cable network to end user.
 Installation, Configuration and Administration of Cisco Routers and Switches.
 Troubleshoot and maintain the receiving and transmitting of RF signal in cable internet.
 Installation of UPS and DC 12 volt batteries power system backup for node.
 Installation and tuning, troubleshooting of RF amplifiers like SA , Gain maker HGBD, HGBT.
 Configure SDA 5000 meter, and Deviser.
 Provided QR-540 565, 700 Cable splicing.
 Trouble shooting of unnecessary voltage drops. Current and RF signal losses..
 Troubleshoot and maintain of low and high frequency signal transmission.
 Provided Noise trouble shooting in HFC plant.
 Providing technical support with troubleshooting to corporate clients.
 Coordinate with enterprise customers about complete project plan after receiving the go-ahead from the approving authority.
 Preparing detailed project management plans and performing testing.
 Conducting technical meetings / presentations with corporate clients.
 Ensure customers satisfaction with the solutions deployed and get their connectivity issues resolved efficiently
 Perform special projects according to the supervisor plan and furnish within the timelines.
 Install, test and maintain a wide range of IT communication infrastructure and cabling

学历

Virtual University of Pakistan
硕士, 科学硕士学位, Master in computer science‎
Networking
CGPA 3.4/4
2017
SUPERIOR UNIVERSITY LAHOE
学士, 技术学士, B-tech(pass)‎
Electrical
2014

技能

5+ 年 Computer Networking

语言

中级 英语
熟练 普什图语
熟练 乌尔都语