Installation of hardware and troubleshooting of routing issues.
Troubleshooting Cisco routers and switches.
Configuring routing protocols on routers.
Implement and Configure Cisco Routers and Switches
Implemented VLANS/VTP/STP/RSTP/Ether channel.
Implemented Routing protocols (OSPF, EIGRP, RIP, BGP)

Installation, Configuration, and Troubleshooting
oJuniper SRX firewalls
oCisco Routers (2600 & 3800 series)
oJuniper Routers (M10i & M320)

Managing LDI routers and troubleshooting.
Monitoring and Managing MPLS customers.
Deal in trouble tickets along with reasons, history, and outage Reports etc.
Network monitoring through various NMS tools such as MRTG and U2000.
End to end troubleshooting of all the BGP and IGP issues.
Coordinate and liaison with CISCO experts and TAC support & juniper experts and TAC support.
Providing Level 1 and Level2 support 24*7 to the customer in order to resolve their query efficiently.
Monitoring & troubleshooting Internet upstream connectivity with Trans World & PIE.

Experience with networking TCP/IP, LAN
Centralized Operation & maintenance of all the NGN sites
Operate Customer relationship Management system (Seibel) to troubleshot customer related issues.
Coordinating with different Transmission NOC resolve issues like site isolation and optical power problem (Siemens, Huawei & Alcatel)
Inform the hierarchical superiors and the Customer Care Department when the outages
Involve major network components
Coordinated with other teams and Field Engineers to troubleshoot different issues (Cable Cuts, Power issues, Transmission Devices issues)
Excellent teamwork skills, multitasking, hardworking and focus.
Troubleshoot end-to-end issues related to transmission Nodes.