\"Pakistan Tobacco Company\" - (Karachi & Lahore)
Responsible for tracking and controlling project plans and budgets.
Designed Floor Plans, 2D layouts, and detailed drawings of the Venue through the use of Adobe illustrator. Checks dimensions, write specifications and verifies completed drawings.
Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.
Led weekly operations meetings with marketing, delegate recruitment, sales, editorial, and creative teams to ensure that events remained on track and stayed within budget
Coordinated logistics, nances, venue, preparation, planning, and closeout of events.
Act as the Executive Producer for meetings/events including managing logistics of events/shows onsite, coordinating with vendors and Creative Team.
\"18th Lux Style Award\" - 2019
Manage all phases of event day operations, taking the lead in critical logistical decision making
Responsible for managing relationships across multiple stakeholders which include venue owners, sponsors, third-party service providers, local/state agencies, law enforcement, and vendors
Responds to exhibitor questions regarding their participation and ensures participants are adhering to event rules and regulations. Independently deals with any challenges that may arise pre-event or onsite. Collaborates with the event marketing team and vendors to organize and enhance outbound exhibitor communication via the event website, emails, and webinars
Manages the preparation and workflow of ordering vendor services, researching cost estimates.

I was responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, Graphic design, customer service, web analytics, and web technologiesManage the user experience of the website including site navigation, content development, checkout funnel, and promotional campaignsManage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support

To organize an event and make it perfect in light of media management.