• Manage the campus network
• Configure the Access Points and switches.
• Maintains the lab computers
• Provide IT support Teachers, Account staff.
• Monitor & manage Surveillance

• Hand on experience Install New Network setup and Surveillance
• Network Configuration and Support
• Control internet access using Sophos firewall G210
• Monitoring and installing CCTV cameras
• Hand on experience VMware workstation
• Configuring the Access point of different brands like TP-Link, Linksys, Unifi
• Installing software and application to user standards
• Being first point of call for all IT issues
• Diagnosing and resolving problems efficiently
• Ensuring all hardware operates at its optimum level with latest updates and patches
• Distributing relevant jobs to staff members and providing support when required
• Solved issues with Microsoft Office programs and network and local printing issues
• Provided timely and accurate hardware and software support for ~ 150 users
• Recorded information regarding PCs, monitors and printers to maintain proper inventory records
• Configuration of Outlook at user end
• Overseeing security of all systems, especially the internet, and installing antivirus protection
• Fixing network faults
• Technical support for people using the network
• Training staff on new system

During my internship I worked in IT Compliance department and I was able to understand the following functions.


• IT Compliance Dashboard updates
• Send the initial requirements to coordinate teams of ITG and updates the audit teams
• Working on draft reports and resolves the observation and updates the audit teams
• Maintain compliance status reports.