工作经历

公司标识
Customer Services Representative
Mindbridge Pvt. Ltd.
Apr 2019 - Nov 2019 | Lahore, Pakistan


Customer Services Executive International  July - November
Communicate with customers globally via phone and answer their queries
Email Support Executive International  April - June
Communicate with customers globally via email and answer their queries

公司标识
Customer Services Executive International
Mindbridge Pvt. Ltd.
Apr 2019 - Nov 2019 | Lahore, Pakistan

Communicate with customers globally via phone and answer their queries

Communicate with customers globally via email and answer their queries

公司标识
Administrator Officer ( Part Time)
New Life Foundation
Dec 2014 - Dec 2018 | Lahore, Pakistan


Duties involved meeting and greeting of walk in customers
Give detailed information about all projects through calls, emails and visiting customers.
Fund raising
Manage and keep record of all incoming and outgoing international and national calls.
Take a weekly moral values class of orphan children
Manage and keep record of all stationary and kitchen items
Arrange board meeting and take the minutes

公司标识
Customer Support Executive
City & Guilds
Feb 2013 - Sep 2014 | Lahore, Pakistan

公司标识
Customer Representative
Dominos Pizza UK
Dec 2011 - Aug 2012 | East Sussex, United Kingdom

公司标识
Front Desk Officer
ACCA Pakistan
Mar 2007 - Sep 2010 | Lahore, Pakistan

学历

Degree College For women
学士, 艺术学士, BA‎
Arts
2005

技能

熟练 Fluent English
熟练 Ability To Communicate Clearly
中级 Ability to Handle Surprises
熟练 Academic Researching
熟练 Accounts / Manager
熟练 Admin Server
中级 Admission Handling
熟练 Aseptic Technique Knowledge
熟练 Attentiveness
熟练 AutoCAD 
熟练  Adobe Premiere Pro
中级 Basic IT Issues
熟练 Basic Telephone Etiquette
熟练 British Accent
熟练 Builds Relationships
熟练 Call Center Management
熟练 Call Centre
熟练 Call Controls
熟练 Client Deailing
熟练 Client Dealing
熟练 Complaint Management
熟练 Conservation Awareness
熟练 Customer Acquisition
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Care Knowledge
熟练 Customer Contact Skills
熟练 Customer Interaction Management (CIM)
熟练 Customer Satisfaction Management
熟练 Customer Sercies
熟练 Customer Service Systems
熟练 Customer Support
熟练 Database Management 
熟练 Email Etiquette
中级 eMarketing
熟练 Emil Writing Skills
熟练 Energetic Skills
熟练 English Speaking Fluency
熟练 Fluency in Bengali
熟练 Fluent in English
熟练 Fluent in English
熟练 Fluent In English and
熟练 Focused Service
熟练 Front Desk
熟练 Front Office
熟练 Front Office Support
熟练 Great Communication Skills
初学者 Handling Assignments
熟练 Helping Clients
熟练 HFO Operations Handling

语言

熟练 英语