概要

Business administration graduate with 5+ years "Operations & Customer services" experience in Pakistan's largest logistics industry (TCS PVT. LTD.).

Excellent communication (verbal and written) and interpersonal skills; able to communicate effectively to management.A key team member with strong leadership and the ability to work under pressure.

Worked as a Sales officer in local laptop showroom, and as a receptionist in a clinic performing the duties of inventory incharge and accounts handler as well during studies.

项目

Sales and promotion strategies of TCS pvt. ltd.

工作经历

公司标识
Officer Logistics
Cybernet Internet Services pvt. ltd.
Feb 2021 - 代表 | Peshawar, Pakistan


公司标识
Admin Assistant
Hayatabad Model School
Oct 2019 - Apr 2020 | Peshawar, Pakistan


公司标识
Customer Services officer (CSO)/ De-briefing officer
TCS Private Limited
Mar 2016 - Nov 2018 | Peshawar, Pakistan

Worked as debriefing officer under the supervision of manager operations to debrief courier who reports back from route on a daily basis. Resolution of the customer’s complaints and work on undelivered shipments.

公司标识
Operations Officer
TCS Private Limited
May 2012 - Jun 2013 | Peshawar, Pakistan

Performed duties as an operations officer in TCS Pvt. Ltd. Both is Shift. A (Incoming day to day OPS activities) and shift. B (Outgoing day to day OPS activities). Clearing the daily operations reports i.e QSR, KPI and other reports.

学历

University of Peshawar
学士, , B.B.A(HONORS)‎
Administration, Marketing
所占比重 73%
2018
federal board of intermediate and secondary education islamabad
中级/A级, , HSSC‎
Chemistry, Physics, Pre-Engineering
等级 C+
2011
BISE Peshawar
大学入学/0级, , SSC‎
Computer Science
等级 A
2009

技能

熟练 management skills
熟练 Written Communication
熟练 Administrative Skills
熟练 Basics Supply Chain
初学者 Bookkeeping+
熟练 Business Development Skills
熟练 Communicating Skills
熟练 Computer Literacy
熟练 Computer Profcient
熟练 Customer Service Operations
熟练 Customer Services Skills
熟练 Digital Communication Skills
初学者 Distribution Network Development
熟练 Documentation
熟练 Documentation Maintenance
中级 E. Com
熟练 Email Etiquette
熟练 Email Ettiquete
熟练 Entry & Manage Data
中级 eProcurement
熟练 Equipment Maintenance
初学者 ERP
熟练 Excellent Communication
熟练 Excellent Interviewing Skills; Listening Skills
熟练 Experience In Report
中级 Field Verification
中级 Field Work
中级 Fincane Reporting
中级 Fleet Management
中级 Fluent in English
熟练 Fluent In English Urdu
熟练 Food Knowledge
熟练 Front Desk
熟练 Front Office Support Experience
熟练 Good Communication and Coordination skills
中级 Grant Writing
中级 Graphics Designing Software
初学者 Grip On Financial Solutions And Statements
中级 Haircut Consultation
初学者 HIS Implementation
熟练 HR values
熟练 Internet Browsing
熟练 Internet Skills
熟练 Interpersonal Engineering
熟练 inventory
中级 Inventory Control
中级 Inventory Management
中级 Knowledge of Inventory
熟练 Knowledge Of Using Online Databases And Portals
熟练 Lab Knowldge

语言

熟练 旁遮普语
熟练 普什图语
熟练 乌尔都语
中级 英语