概要

Mobile No- 0092-343-2958104 0092-333-3148977
Email sajjad.javaidoutlook.com
House No. 35105, Zeeshan Society
Shah Faisal Colony No 3
Karachi - Pakistan


CAREER OBJECTIVE
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the companys productivity and reputation.

工作经历

公司标识
Customer and Operations Officer
TCS (Private) Limited
May 2008 - 代表 | Karachi, Pakistan

Major Responsibilities
Handle all the queries of Project clients through telephonic conversation.
Deal all walk in customers and resolve their queries.
Respond to all queries of corporate general clients for express and heavy logistics.
Respond and reply on customer issues complaint via email in a tactfully manner.
Resolving network queries also follow-up coordinate with concern departments for providing quality services according to the customers needs etc.
Responsible for reporting to different tier of departments.
Responsible to deal with couriers and verify their daily delivery sheets.
Maintain all verified data and prepare MIS and submit to GM Operations and Finance for billing purpose.
Handle various sentiments orders and follow up with vendors for timely delivery.
Maintain office record of all shipments.

Currently performing duties in Print Shop Operation, responsible for supervision of Spooling, Printing Stuffing.

学历

PIA Training centre
大专, Diploma in Information Technology‎
IT related
Completed
2007
private
中级/A级, , I-COM‎
Accounting, State's, Economics.
等级 D+
2007

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语

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