I am a seasoned IT professional with extensive experience, having held leadership roles such as CEO of a software house and Head of IT in various industries. As a CTO, I successfully led e-commerce applications utilizing technologies such as React, Angular JS+, and SQL Server.
My expertise extends to IT audit services in collaboration with a leading Chartered Accountant Firm, where I also provided consultancy to enhance the infrastructure of software houses. I possess sound knowledge in business analysis and business process re-engineering, coupled with robust project management, analytical, and problem-solving skills.
Throughout my career, I have been actively involved in the development of desktop applications and web projects based on N-tier architecture, delivering solutions that cater to a diverse clientele of over 100 clients both nationally and internationally. My proficiency spans across various industries, including ERPs, Hospital Management Information Systems, Textile, Sugar, Sports, Surgical, Cement, and Garments.
I have successfully managed projects related to medical billing maintenance software, overseeing large-scale implementations. Additionally, my expertise includes providing business analysis services to government sectors such as the National Assembly Legislative Business and Financial Processes, various government ministries, the Pakistan Army, and the Pakistan Ruler Support Programme.
My consultancy services extend to business analysis in the real estate sector, showcasing my versatility and adaptability across different industries and domains.
n my role as the Director Customer Services / CTO, I leverage my comprehensive technical and practical knowledge to lead e-commerce application development. Additionally, I spearhead the Sales and Marketing efforts in the e-commerce domain. Understanding the unique requirements of the construction business, I diligently gather and articulate these needs, providing the Development team with comprehensive Business Requirement Documents and Functional Specifications. Through strategic leadership and a commitment to excellence, I contribute to the success and innovation of our IT operations and business development initiatives.
As the Head of Information Technology, I proficiently guide and manage the company's IT operations, ensuring the seamless and efficient delivery of technical support services. Utilizing both Agile and Waterfall methodologies across all projects, I prioritize the cultivation of strong relationships with clients and stakeholders. By fostering a culture of prompt communication through daily scrum meetings, I adeptly manage project timelines and accurately estimate resource requirements and deliverables.
Executing all projects on time and as per specification resulting in client satisfaction, Oversee ERP & Web-based projects operations including database management and administration, data development, system administration, technical consulting Manage ERP projects and work programs by planning to prioritize, scheduling, and providing leadership to team members, Take needed corrective actions, to any deviation on projects corrective action needs to be taken Define and report KPI for each project (tracking and progress). Control Security and confidential aspects of projects and products Coordinate with project managers, clients, and staff to meet project needs. Find alternatives to reduce costs, enhance quality, and reduce execution time Get personal sufficient proficiency in ERP core areas to be able to manage those elements effectively in the projects Support a common shared resource of department ERP services, for coordination, among, and support to ERP customers. Develop policies and procedures for the execution of Web & ERP related projects. Participate in the major sales pitch of government and private clients. Participate in Bid committee to finalize technical financial offering to end customers Submit and maintain management and finance reporting on cash flow, project accounting, and budgeting status. Coordinate with inner departments (Finance, administrative affairs, HR, IT, legal) to ensure the smooth operation of project activities. Support new initiatives on PMP, ERP, QA, and knowledge base
The consultation was remote and onsite. Project Management, Business Analysis, Requirement Analysis, Designing, Implementation of ERP(s), Project Gap Analysis, Business Process Re-engineering and assist to Organization deployments of as per needs Softwares.
• Assist to prepare detailed System Requirements documents incorporating system impact analysis as well as use cases.
• Conduct reviews with systems analyst team along with entire interested parties.
• Supervise quality plus progress of documents developed by other analysts.
• Secure formal sign-off of project documents from technical partners and business sponsors.
• Ensure project scope, business objectives and systems requirements are well understood by entire project team.
• Evaluate causes as well as effects of business problems, analyze options plus propose solutions.
• Collaborate with varied business or system analysts, project team and business performing through project and organizational needs.
• Review Technical System Design (TSD) as well as QA Test Strategy/Plan documents.
• Involve in QA bug resolution plus update Functional Specification document as required.
• Involve and manage change control procedure and issue related list.
• Ensure every issue is well researched and recorded and supervise workflow for entire open items.
• Provide expertise on subject matter on Fidelity Market Data applications.
• Upgrade regularly on technical knowledge to ensure solutions meet long-term objectives.
• Coordinate efforts of project estimation for review with cross organization technical as well as business teams.
• Lead and direct business requirements as well as design sessions for all new platforms and applications.
Responsibilities:
Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements. Operates as a liaison between technical personnel and the appropriate end-user department. Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate.
Provides cost effective business systems and applications analysis in support of the development and implementation of business applications. Includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration.
Projects:
National Assembly of Pakistan, Automation
Cash Management System for Banking Solution
Advocate General Punjab Requirement Analysis
DNA Health & Financial Solution (UAE)
Vital Tea Requirement Study for ERP
Hospital Management Information System (ERP)
STAR FARMS Requirement Study
Telenor Pakistan Dealers, Retailer & Franchisers Automation
MCB Treasury Management System
Responsibilities:
Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements. Operates as a liaison between technical personnel and the appropriate end-user department. Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate.
Provides cost effective business systems and applications analysis in support of the development and implementation of business applications. Includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration.
Projects:
Hospital Management Information System (ERP)
Maroof International Hospital, Islamabad (Pakistan)
AFIC-NIHD (Armed Forces Institute of Cardiology), Rawalpindi (Pakistan)
Punjab Information Technologies Board Projects
Driving License Management System
Motor Vehicle Registration Management
Motor Vehicle Routes Management System
ERP- Punjab Ruler Support Programme
Khyber Pakhton Khawa
Motor Vehicle Route Permit Management System
Office Automation Projects
National Assembly Pakistan
Punjab Assembly Pakistan
GHQ Pakistan (C4I Directorate)
Hajj Automation & Tracking System - Ministry of Religious Affairs, Zakat & Usher, Islamabad (Pakistan)
TCS (Pvt.) Ltd., Karachi, Pakistan
Unit Management System - Pakistan Army
Field Force Management System - CSH Pharmaceutical (Pvt.) Ltd.
Responsibilities:
Creates reviews and delivers end-user documentation (user guide, process flow charts, and training materials) Requirement Gathering, Analysis & Design, Implementation and training for accuracy.
ERP Modules
Production & Inventory Control System
Waste Management
Fixed Assets
Accounts Sales & Receivables
Accounts Purchase & Payable
General Ledger
Responsibilities:
Develops detailed implementation and upgrade project plans in onjunction with other account team associates.
Understands the business implications of technical solutions, and assists in defining and documenting the technology solutions to support any future business needs. Teaches end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system.
Projects:
Hospital Management Information System - Doctors Hospital, Lahore (Pakistan)
Dental Hospital Management System Ireland
www.ohcms.com (Open Health Medicine)-Ireland
Management Information System (MIS) - Dynasty Textile Mills Ltd., Lahore (Pakistan)
Responsibilities:
Joined Cyber Solution as software engineer responsible for designing and developing systems in Microsoft Access, VB and SQL Server.
Projects:
Inventory Management System (Assets & Material Inventory) - International Petro Chemical Ltd.
ERP (GL, Accounts Payable, Accounts Receivable, Payroll, Fixed Assets, Inventory Management System) - Ministry of Singapore
Funds Management System- Al-Quds, Dubai
Responsibilities:
Joined RACO (SML) as a Senior Programmer responsible for designing, implementation, programming and operation, developing systems in COBOL & MS-Access. Designed and developed MIS for World Bank Assignment and Sugar Cane for Sugar Industries.
Projects:
Textile Inventory (Spinning Unit)
Human Resources
Payroll
General Ledger
Accounts Sales & Receivables
Accounts Purchase & Payables
Fixed Assets
Share Accounting
Sugar Cane Accounting System
Apparel Management System
ERP National Highway Authority - Islamabad (Pakistan)
ERP Lahore Development Authority
ERP Overseas Pakistanis Foundation - Islamabad
Sports Industries Production & PlanningÂ