概要

Dedicated and accomplished retail store manager with 12 years of proven experience in driving sales growth, optimizing operations, and delivering exceptional customer service. Adept at leading high-performing teams, implementing effective strategies, and exceeding business objectives. Skilled in inventory management, visual merchandising, and maximizing profitability. Known for my strong leadership abilities, attention to detail, and passion for creating an exceptional shopping experience. Committed to delivering results and fostering a positive work environment.

工作经历

公司标识
Assistant Operations Manager
Chase value
May 2020 - Feb 2023 | Karachi, Pakistan

Sales and revenue generation,Customer service and satisfaction,Staff recruitment,training,management,Inventory management and control,Visual merchandising and product placement,Store operations and administration,Budgeting and financial management,Analyzing sales data and trends,Marketing and promotional activities,Ensuring compliance with company policies and procedures,Resolving customer complaints and issues,Maintaining store cleanliness and organization,Monitoring competitor activities and market trends,Implementing strategies to achieve sales targets,Collaborating with suppliers and vendors,Conducting performance evaluations for staff,Implementing loss prevention measures,Developing and implementing sales strategies,Forecasting and planning for future sales,Maintaining positive relationships with customers and stakeholders.

公司标识
Floor Operation Manager
Chase Value Centre
May 2019 - May 2020 | Karachi, Pakistan

Supervision, Workflow, Staffing, Policies, Replenishment, Visual merchandising, Training, Sales analysis, Customer service, Collaboration.

公司标识
Store General Manager
ChenOne Stores Ltd
May 2018 - May 2019 | Karachi, Pakistan

Leadership, Operations, Sales, Strategy, Customer service, Inventory, Profitability, Staffing, Training, Visual merchandising, Promotions, Marketing, Budgeting, Forecasting, Vendor management, Compliance, Store performance, Business development, Market trends, Problem-solving.

公司标识
Deputy Store Manager
Ideas GulAhmed
Dec 2016 - May 2018 | Karachi, Pakistan

Supervision, Operations, Sales, Customer service, Staffing, Training, Merchandising, Inventory, Profitability, Leadership, Communication, Collaboration, Problem-solving, Planning, Budgeting, Coaching, Store performance, KPIs, Compliance, Sales analysis.

公司标识
store manager
Al-Karam
Nov 2013 - Nov 2016 | Karachi, Pakistan

Supervision, Operations, Sales, Customer service, Staffing, Training, Merchandising, Inventory, Profitability, Leadership, Communication, Collaboration, Problem-solving, Planning, Budgeting, Coaching, Store performance, KPIs, Compliance, Sales analysis.

公司标识
Business Development Officer
WI-TRIBE
Jan 2012 - Oct 2013 | Karachi, Pakistan

Market research, Lead generation, Sales strategy, Partnership building, Client acquisition, Revenue growth, Account management, Competitive analysis, Product positioning, Market penetration, Relationship management, Proposal development, Negotiation, Sales forecasting, Customer retention, Sales targets, Networking, Market trends, Sales presentations, Pipeline management.

学历

PAF Karachi Institute of Economics & Technology (PAF-KIET)
学士, 贸易学士, MBA‎
Marketing
CGPA 3.2/5
2015
University of Karachi
学士, , B-Com‎
Commerce
等级 B
2012

技能

熟练 Business Acumen
熟练 Client Dealing
熟练 Client Management
熟练 Client Relations Management
熟练 Client Relationship Management
熟练 Conservation Awareness
熟练 CRM Analysis
中级 CRM Systems
熟练 Customer Relationship Management
熟练 Disciplinary Matters Management
熟练 Event Marketing Strategies
中级 Fluent in English
熟练 Funds Management
熟练 Handling Assignments
熟练 Interpersonal Skills
熟练 Lead Generation
熟练 Management Of Customer Service
熟练 Marketing Strategies
熟练 Negotiation Skills
熟练 Organizing Operations
熟练 People Management
熟练 Planning Skills
熟练 Process Operations
熟练 Recruitment
熟练 Relations Management
熟练 Retail Audit
熟练 Retail Sales
熟练 Retail Sales Analysis
熟练 Retail Sales Forecasting
熟练 Sales
熟练 Sales Administration
熟练 Sales Channel Development
熟练 Sales Growth Analysis
熟练 Sales Management
熟练 Sales Operations
熟练 Sales Strategies
熟练 Security Principles
熟练 Staff Development-Promotion
熟练 Strong Leadership
熟练 Strong Organizing Planning Skills
熟练 Team Management
熟练 Team Motivation
熟练 Time Management

语言

熟练 乌尔都语
中级 英语