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概要
I am a highly motivated and results-driven professional with a proven track record of success in various industries, including telecom customer services, warehouse and logistics, and project management. I am seeking a challenging and rewarding career opportunity where I can leverage my skills and expertise to make a significant impact on an organization\'s success./p
pMy career objective is to continue to develop and enhance my skills and knowledge in order to excel in a leadership role within a dynamic and innovative company. I am committed to driving growth and profitability through strategic planning, effective team management, and a customer-centric approach./p
pI thrive in fast-paced and collaborative environments, and I am dedicated to continuously improving processes and delivering exceptional results. I am confident that my combination of experience, adaptability, and strong work ethic make me a valuable asset to any organization. I am eager to contribute my talents and passion to a company that values excellence and offers opportunities for professional growth.
工作经历
Team Lead - Order Management and Logistics Operations
divpstrongORDER MANAGEMENT OPERATIONS:/strong/p
pOverseeing daily B2B and B2C Order Fulfilment activities./p
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pManaging the order processing cycle, including order receipt, order confirmation, and order shipment./p
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pMonitoring order status and resolves any issues related to order fulfillment, such as backorders or delivery delays./p
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pProviding data-backed and actionable updates to Senior Management to improve Order Fulfilment SLAs./p
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pResponsible for regularly reporting of orders inflow./p
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pDeveloping standard operating procedures (SOPs) for Inventory Control, Logistics Management, and Order Fulfilment to meet operational goals./p
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pWeekly reports on multiple Fulfilment and Performance KPIs./p
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pstrongLOGISTICS AND SUPPLY CHAIN:/strong/p
pDeveloping inventory management policies and procedures to ensure that the company has the right level of inventory to meet customer demand while minimizing holding costs and obsolescence./p
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pEnsuring that customers receive their orders on time and in good condition, handling customer inquiries and complaints, and managing customer relationships./p
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pAnalyzing logistics and supply chain performance data to identify areas for improvement and cost reduction, and implementing measures to improve performance./p
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pManaging a team of logistics and supply chain professionals, providing guidance and direction to ensure that the team achieves its objectives./p
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pstrongADDITIONAL RESPONSIBILITIES:/strong/p
p• Maintaining 5S standards and Health and Safety, Hygiene and Security protocols in the work environment of the warehouse./p
p• Conducting regular audits to ensure that the system is functioning as intended, training new team members on the 5S methodology, and identifying opportunities for continuous improvement./p
p• Scheduling job interviews and assisting in interview process./p
p• Supervise, coach and train warehouse workforce./p
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