Employer: Bahria Town, Islamabad, Pakistan- (Dec 2022 –to- Present)
Facilitation Manager
Responsibilities: -
• Ensure that the facility is fully operational with all utilities functioning properly.
• Schedule and supervise maintenance repair work and assist with checking installation and service building equipment.
• Oversee security of buildings and grounds
• Coordinating all maintenance issues and schedules.
• Provide prompt response to requests and issues from facility occupants.
• Plan and manage facility central services such as reception, security, cleaning and parking.
Contract/Vendor Management
• Be responsible for monitoring & management to all hard and soft service lines and ensue all services provided are resourced and maintained to a high standard, perform to the agreed service level, meet the Client’s needs, and operate within the BT Quality Health & Safety system. Carry out spot checks, audits and planned inspections of services undertaken by Vendors to ensure they meet the applicable standards.
• Primary focus on delivery of all FM Operations SLA’s in accordance with KPI & Output measurements
• Co-ordinate with FM Operations and Client Service teams to deliver service level agreements
• Conduct Vendor review meetings on a regular / scheduled basis and keep records of these meetings.
• Monitor and report on vendor activities, achievements, and work order closure rates as part of the routine site reporting process
• Management & completion of BT tasks both reactive & preventative.
• Support & manage the completion of site contract review reports to present to Operations lead.
Financial Control / Administration
• Contribute towards & support the accrual process on a monthly basis.
• Creation & Submission of all PO’s for services on location.
• Working through the financial portal to Raise Purchase Orders & Invoices Approvals for goods or services as required, in compliance of business controls system
Front of House
• Always maintain a professional polite and considerate manner
• Ensure that the front desk is always manned and greet internal and external clients, acknowledging them promptly.
• Welcome and escort guests to meeting rooms
• Maintain the necessary awareness of building facilities to advise and direct guests appropriately
• Proactively deal with enquiries and requests via the telephone or email, in a timely and professional manner
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept always appraised
Management of Health & Safety
• Management of Health & Safety for sites ensuring best practice and statutory compliance met.
• Ensure all mandatory training is undertaken in line with guidance provided.
• Ensure Contractor H & S is maintained..
• Conduct monthly QHSE self-assessment SLA checks in support of quarterly contract performance requirements
• Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
• Act as a part of site Emergency team i.e., Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses, and emergencies in relevant books/documentation
Management Responsibilities
• Management and control of sub-contractors and in house team, both hard and soft services
• Team performance management.
• Team motivation management/p/div

■     Operation and maintenance of Transformers, Generators and HT/LT room.
■     Installation of Electrical Panels, Star Delta Connection.
■     Provides electrical power by maintaining electrical equipment and outlets; including energy management system for lighting, security gates, security console, and mail conveyor system./p
■     Wires work station cubicles by studying blueprints; laying-out circuitry for common and dedicated electrical outlets; providing raceways for telephone communications.
■     Provides lighting by maintaining electrical lighting fixtures.
■     Provides engineering support by responding to requests for mechanical and electrical problems./p
■     Complies with codes by adhering to requirements; advising senior management on needed actions./p
■     Maintains supplies inventory by checking electrical material stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for electrical material; reviewing and approving invoices;
■     Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
■     Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
■     Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures.
■     Creates and revises systems and procedures by analyzing operating practices; studying utilization of micro-computer and software technologies; evaluating personnel and technological requirements; implementing changes.
■     Develops administrative staff by providing information, educational opportunities, and coaching./p
■     Resolves administrative problems by analyzing information; identifying and communicating solutions./p
■     Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations./p
■     Maintains suggestion system by directing and controlling administrative technical aspects in accordance with management directives./p
■     Provides information by answering questions and requests
■     Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.

■ Generally responsible for implementations and monitoring of all Electrical and ELV/Hv related works at site.
■ Estimates prepares and assigns the resources such as manpower, materials, consumables, equipment and tools etc., required for all electrical and related works prior to execution.
■ Create and maintain project schedules that support and align with project requirements.
■ Develop the project schedules in conjunction with the project manager and project team.
■ Reduce uncertainty, understand objectives and improve efficiency.
■ Interact with project team to define scope of work to develop and update detailed schedules, cost information and identification of variances from original plan.
■ Interact with and assist project managers to schedule work and coordinate assignments.
■ Evaluate project schedule progress and performance and identify developing problem areas.
■ Analyse critical path and constraints to determine effect of changes to schedule and recommend work-around.
■ Support project managers to maintain timely and effective change management processes, procedures and systems.
■ Assist project team to develop status reports to keep management informed on project progress.
■ Conduct analysis to determine alternative courses of action or recovery on slipped schedules.
■ Undertake Project Reviews.
■ Perform other duties as assigned.
■ Plans and analyses all possible construction methodologies and recommends the best options to the Project Manager for approval prior to execution at site.
■ Interprets construction drawings and studies the contract documents and applicable standards or specifications prior to execution of any jobs.
■ Manages directly and provide engineering and technical supports to all the electrical work groups at site. Plans the execution of all electrical related works and coordinates the works to mechanical and civil groups.
■ Coordinates with Client / Consultant’s representatives for any site instructions an

■ Estimates prepares and assigns the resources such as manpower, materials, consumables, equipment and tools etc., required for all electrical and related works prior to execution.
■ Plans and analyses all possible construction methodologies and recommends the best options to the Project Manager for approval prior to execution at site.
■ Interprets construction drawings and studies the contract documents and applicable standards or specifications prior to execution of any jobs.
■ Manages directly and provide engineering and technical supports to all the electrical work groups at site. Plans the execution of all electrical related works and coordinates the works to mechanical and civil groups.
■ Coordinates with Client / Consultant’s representatives for any site instructions and inspection of works. Assign targets for accomplishments and ensure targets are met on daily basis for all electrical groups at site.
■ Submits site daily reports, inspection requests, estimates and all applicable monitoring reports on regular basis or as required. Supports the Project Manager in accomplishing all the goals and targets for the electrical groups at site.
■ Ensures that all the works done are in accordance with the approved construction drawings, contract documents, project specifications, and all applicable standards whether local, national or international standards.
■ Responsible for design review & implementation of suitable solutions of Video Surveillance, Access Control, Public Address, Nurse Call System, Digital Antenna System, Fire Alarm System, Energy Management Control System and Building Management Systems.
■ Installation and commissioning of 11KV/ 6.6KV/ 415V MCC’s, UPS, Battery chargers, battery bank etc. and also familiar with Ear thing system and street lighting system.
■ Strong in Project Execution, Project Management, Project Scheduling and Cost Control.
■ Excellent in reporting to immediate superior regarding site activities that means