概要

An organized, detail oriented and conscientious self starter, able to flexibly and analytically glean details that help in achieving overall objectives while accomplishing multiple tasks and stays calm under pressure utilizing their high energy, confidence and enthusiasm for technology based solutions.

项目

Mandarin Concepts Launch

工作经历

公司标识
Relationship manager
Bank Alfalah Limited
Oct 2019 - Mar 2020 | Lahore, Pakistan


I was stationed as Relationship Manager in DHA Main branch and was waiting for confirmation. Due to corona crisis and the lockdown extended till 14th April the company decided to amicably part ways with many newly joined staff resulting in layoffs of many talented staff due to budget shortfalls.
In my job I was responsible for
Managing existing clients and meeting all their needs
Smooth onboarding of prospective clients
Providing and development of value chains to create linkages between clients of different branches.
Deepening and profiling of new clients and offering most compatible products to them.

公司标识
Customer Service Executive
Standard Chartered Bank
Jun 2017 - Sep 2019 | Lahore, Pakistan


Working as CSE in lateral hiring case with career prospects down the road in the last Multi national bank operating in Pakistan. Stationed at Flagship Branch (Tufail Road)
Dealing with HIGH value clients who are very sensitive and demanding in their services versus Core banking Clientelle.
Ensuring discretion and professionalism in handling all client affairs on PRIORITY basis and meeting tight deadlines with efficiency to ensure smooth operations of their accounts.

公司标识
ITAM Coordination Officer
MCB Bank Limited
Sep 2011 - Nov 2015 | Lahore, Pakistan

Issue Tracking and Monitoring Officer:
-Ensure execution of IRAF (Institution Risk Assessment Framework) Bi Annually across bank.
-Arranging and managing meetings and data for use in Issue tracking and Monitoring Working Group & Management Sub Committee.
-Conducting pre and post hiring checks on all newly hired cases on quarterly basis as per Know your Employee policy guidelines.

学历

Lahore School of Economics
学士, 工商管理学士学位, BBA Hon Finance‎
Marketing and Financial Management
2010
Univerisity College Lahore
中级/A级, 等级A, A Levels‎
Business Administration, Economics
等级 B+
2006
Beacon House School System
大学入学/0级, 等级O, O levels‎
Accounting, Business Administration, Economics
等级 B+
2004

技能

熟练 Quality Assurance
熟练 Team Leading
初学者 360 Recruitment
中级 Academic Coordination
熟练 Admin Analysis
初学者 Admin Engineer
熟练 Administrative Skills
中级 Adobe Photoshop 
中级 Aesthetic Procedures Knowledge
熟练 After Sales Services
中级 American Accent
中级 American Acssant
熟练 Analytic Problem Solving
熟练 Analyze Content
熟练 Auditing
熟练 Bank Management
初学者 Blogging Skills
中级 British Accent
熟练 Business Analysis
熟练 Business Development Strategies
熟练 Business Problems Analysis
熟练 Business Statistics
熟练 Business Strategy
熟练 Business Writing
初学者 Call Centre Operations
熟练 Call Control
中级 Call Corrections
中级 Canva Command
熟练 Chat Support
熟练 Clinet Contact
熟练 Compensation Management
中级 Compliance Training
熟练 Composition Knowledge
初学者 Concept Based Teaching
熟练 Confilict Management
熟练 Conservation Awareness
熟练 Content Administration
熟练 Content Auditing
熟练 Content Audting
熟练 Content Development
熟练 Content Wiring
中级 Cooordination Skills
熟练 Coordination and Follow Up
中级 Creative Wiring
中级 Creative Writing
熟练 Creativity
中级 CRM Command
中级 Culture Development
中级 Curriculum Assessments
熟练 Customer Acquisition

语言

熟练 英语