I am a quality-focused and self-directed Administrative Professional with the proven ability to successfully lead efforts and act as a competent first point of contact with the public, visitors, senior management, patients, and on all level of organization.
Hardworking and results-focused Administrative Professional with many years of experience and a proven history of directing daily office functions and going above and beyond to provide comprehensive support. Extensive experience serving as a front-line company representative and partnering directly with clients to quickly resolve issues. Committed to 100% customer satisfaction. Computer savvy and able to easily learn new software and systems.
I am expert in negotiation, implementing strategies on all levels, offering broad-based expertise in executive support, encompassing business operations, employee administration, executive and operational management, and client relations. Equipped with proven ability in supervising and training employees, handling new processes, and developing innovative solutions to increase reliability and improve productivity. Proficient in Microsoft Office Suite and most standard POS systems. Detail-oriented and places a premium on organization, strategic planning, efficiency, and quality
My key skills include Business Management & Administration • Retail Sales • Front Desk • Customer Service • Administrative Operations • Internal/External Communications • Procurement & Handling Office Supplies • Arranging meetings via telephone and outlook • Letters & Reports • Internal Files & Record • Practitioners & Management Support • Training & Development • Health & Safety Issues • Recruitment and Selection • Customer Relationships • Cost Reduction • Resource Management
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Provide administrative support to both clinical and non-clinical staff, coordinated with team members for sharing performance-based reports on relevant team projects.
Render a keen eye for detail to produce documents, brief papers, and arrange appointments; ensure all confidential communications are received and distributed to relevant parties in a timely manner.
Attend and respond to patients need, in a professional and empathetic manner as well as maintained good working relationships with GP surgery staff and the patients.
Authenticate that quality staffs that can handle any challenge are recruited while adequately train staff members and ensure that organization’s goals are well defined and follow appropriately
Effectively handled all administrative functions in support of the organization’s efforts, including answering phones, scheduling services and completing data entry of key information while maintaining confidentiality.
Built cordial but professional relations with patients and guests visiting the center, ensured patients check-in and site allocations as well as verified patients’ documentation to ensure they meet their visit criteria.
Consistently produced outstanding results independently and in team settings, without the need for excessive managerial oversight, updated patients records, provided non-clinical advice and support to patients.
Assisted and prepared customer orders, unloading of vehicles and checking in/of stock, sorting and placing materials or items on to racks, and shelves. Performed warehouse inventory controls via scanner and or through a computer.
Collected items from throughout the warehouse, prepared and completed warehouse orders for delivery or pickup according to a schedule, also managed stock counting and location checks.
Managed all operations such as customer service, stock ordering, banking, staffing, scheduling, accounts payable & receivables, marketing, sales, dealt with landlord, council, other stakeholders, and all the other business matters.
Displayed remarkable leadership capabilities and successfully build trust within the team dynamic by fostering loyalty and team commitment through the exceeding of targeted results.
Assisted with the loading and unloading of vehicles using manual handling techniques, moving and sorting products in the correct warehouse area also processing and packing orders in a timely manner while working to targets.
Ensured all produce is fresh and free from damage and reported any discrepancies, used computer systems to upkeep necessary records and reports, also cleaned and maintained warehouse equipment to set standards.
Worked to good standards of health and safety and meeting company warehouse standards and procedures.
Maintained a computerized customer and property database, and facilitated property manager and Estate Block Managers with administrative tasks and with service charge demands-putting together letters and correspondence.
Spearheaded the core process of materials sourcing, supplies, and equipment post approval from manager, ensured seamless communications and productivity between all departments within the company.
Managed maintenance work in properties and resolved all issues, updated the tenants, landlords and contractors regarding their queries, and processed the potential tenants for their references and carrying out credit checks.
Rendered a keen eye for details to develop and maintain the electronic records management system; produced weekly Performance Highlight Reports, also meet and greet all clients and visitors to the office.
Provided oversight to all tasks and administrative duties including covering the reception area, generating documents, and distributing the memos, also performed Faxing, printing, photocopying, filing, and scanning.
Organized business travel, itineraries, and accommodation for managers and ensure comfortable visits to all places.