• As a Vendor Manager (Appliances and Accessories) I was a category advocate providing full analysis of sales methodologies and results evaluation, action planning poor performance, project managing promotional events, whilst providing great attention to detail
• Effectively prioritizing and multi-tasking across business needs in order to maintain category growth
• Market research skills applied to industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Managed relationships across vendors, suppliers, contractors
• Negotiated and secured marketing funds through effective presentation
• Coordinated cross-functional teams, communicated with internal and external parties, in order to meet and deliver the tight deadlines
• Conducted financial analysis of business opportunities to meet and exceed revenue and profitability targets

• Prepare Weekly/Monthly training schedules
• Implemented training passport for the managers. Project of MAF training process.
• Coordinate with HRD and Commercial team to organize internal and external trainings
• Follow training requirements as per the needs based on store audit results
• Following training requirements as per the needs based monthly indicators results
• Prepare training activities on the floor and off the floor
• Implement new training policies to encourage commercial team e.g. Training Passport and Training certificates
• Improve store commercial and services targets with the help of training
• Improve training and scrutinize training material for the advancement and enhance skill of the store team

• Project Manager of NEW store opening
• Managed planning, executing and finalizing works/projects according to strict deadlines and within budget
• As a business cycle manager, in 2014 April results of my store 2nd and country’s ranking was NO. 1 in emerging countries with store audit 85.6% (52 points Dolmen & 54 Fortress)
• Ensured proper product ordering (Food, non-food and Frozen) maintained optimal level of stock at all times
• Reviewing and controlling the business processes through store audits and reported KPI\'s to the store GM’s and top management in country & Dubai HQ
• Maintained & controlled the company stock and inventory to ensure the right products are in the right place at the right time, based on commercial forecast
• Support quarterly inventory process to the finance and store GM for accuracy assurance and ensure commercial teams submit final report with 5 days after corrections
• Process and follow up on home delivery orders thru CSI (Customer Sales Invoice)
• Control receiving process by implementation of MAF SOP and KPI’s and doing random checks, monthly audits and receiving manager’s daily checklists
• Controlling store security procedures for receiving and after-sales process home deliveries, items in-bound and out-bound
• Provide stock control support on business initiatives, working with commercial managers and HO merchandising team to streamlining processes and reducing item number of days in stock
• Continuous follow-up on reduction of surplus and ageing stocks
• Managing and coaching employees in their day to day tasks as per MAF SOPs and KPI’s, leading full store team toward achievement of key indicators and other business goals
• Provided weekly & monthly reports to support key performance indicators
• One of the core responsibilities was to plan trainings as per indicator’s performance and provide professional training & coaching to the new & senior managers to ensure that they have the capability to deliver in the role.

• Execution of the ordering process
• Negotiating promotions for all FMCG
• Met and exceeded the sales targets on a daily, weekly, and monthly basis
• Selling of gondolas to generate the extra revenue through effective promotion techniques deployed
• Managing the visual appearance, cleanliness standards, product expiries, stock returns, and FIFO
• Support to approx. 200 staff inclusive of merchandisers and brand ambassadors
• Responsible for warehouse, inventory, stock holding reduction from months to a few weeks
• Clear ageing stock through supplier returns, promotional activities or price mark downs
• Staff training, providing feedback as part of training needs and analysis, and supporting their growth
• Follow key indicators (zero stock, line modification, labeling survey, promo out of stock, purge & exceptional, supplier service level)
• Achieved 1st ranking position in KPI results and standards management
• Conducted regular competitor analysis, presenting findings and recommendations to Senior Management
• Follow up on daily deliveries including promotion items with receiving team and supplier coordination

• Provide a supporting role to the General Manager through stock control, logistics support, store procurement, and to ensure sure employees follow/understand the company standard operating procedures
• Organizing employee work schedule
• Completing all store administration tasks
• Employee supervision and on the job training
• Worked closely with other departments such as Visual Merchandise, Loss Prevention, Supply Chain, Finance and Payroll
• Calculate store targets, both short and long term and create financial plans accordingly
• Keeping good knowledge of high street fashion or competitive brands

The core responsibilities as a Coordinator Information Technology were involve Business Domain Analysis, Requirements Gathering, and Analysis, Design & Development all geared up towards a customized ERP solution for the SIZA Foods (Pvt.) Ltd. most important projects that I have been involved in are as follows,

Procurement and Logistics:
▪ IT procurement logistic support on behalf of McDonald’s Pakistan responsible for dealing with all leading IT procurement companies e.g. Par Technology Corporation (Industry leading Point-of-Sale management systems for the restaurants, hospitality and retail industry), Microsoft, IBM, Cyber.Net, Symantec, Synergy computers, Cyber Rapid Integrated Software Solutions (Pvt.) Limited.


Project Management:
Team lead for deployment and development of projects across the company e.g.
SMS (Store Management System)
▪ Project manager of McDonald’s Delivery System for restaurants and Call center
▪ Sun Accounting System for Finance department of SIZA Foods (Pvt.) Ltd.
▪ Integrated Information System for the Local Marketing Division
▪ Implementing Inventory Management System for the warehouse
▪ Support Request Monitoring System for restaurants
▪ Project Deployed of McDonald’s Hot-Spot “Wi-Fi Internet” in most McDonald’s restaurants.