概要

Specialties: Network Security and Technical Management for multi-network systems, Network applications, Internet Connectivity and Infrastructure Design.

Skills
Installation, configuration and troubleshooting of Windows. Desktop and Server operating systems.
Strong support and/or administration experience for enterprise software solutions.
System administration/support experience in Windows platform 2000/2003/XP/Vista/7/8/10).
Coordinating with different L2, L3 backend teams for the resolution of high severity cases.
Solid understanding of windows networking and Active Directory.
Handling customer cases via email systems.
Configuration and troubleshooting Mail based systems (MTA/MUA) and general networking.
Have exceptional troubleshooting and customer-handling skills.
Excellent communication skills (both verbal and written).


Professional Trainings
• CCNA - Cisco Certified Network Associate (CCNA 3.0) + WIMAX
• ADSL Broadband CPE and Telecom Exchange Network Infrastructure and Fault Management
Workshop.
• Hewlett Packard - ESD Field Maintenance Certified
• Primavera Contract Management - ORACLE