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Zeeshan Amjad
Control Room Head
Edrive Technology - Lahore, Pakistan
概要
Working as Customer Relationship Manager in Tracker company
I have good experience of Customer services & complaint handling and resolving, Multi Tasking, Call center calls quality evaluation
工作经历
Control Room Head
Edrive Technology
Jan 2015
- 代表
| Lahore, Pakistan
+5 Years experince in customer service industry
Served various post (Customer service Representative, Recovery Coordinator, I.T Coordinator, Customer Relationship Manager & Call Center Head)
学历
University of the Punjab
学士,
贸易学士,
Commerce
2011
技能
熟练
Accounts / Manager
熟练
Active Listening
熟练
American Acssant
中级
British Accent
中级
Call Center Development
熟练
Call Center Sevices
熟练
Call Controls
熟练
Client Engagement
熟练
Committed to Customer Satisfaction
熟练
Committed to Customer Services
熟练
Complaint Management, Staff Management
中级
Composition Knowledge
中级
Cooordination Skills
熟练
CRM Command
熟练
Customer Analysis
熟练
Customer Care Knowledge
熟练
Customer Commitment
熟练
Customer Contact Skills
熟练
Customer Interaction Management (CIM)
熟练
Customer Relationship
熟练
Customer Satisfaction Management
熟练
Customer Serve Skills
熟练
Customer Support
熟练
Database Management
熟练
eBay Account Handling
熟练
English Communicatio
熟练
English Communication
熟练
Excellent English Writing Skills
熟练
Export Management
熟练
Flexibility
中级
Fluetn in English
中级
Human Rescource Management
熟练
Inbound Lead Generation
熟练
Listening to Customer Skills
熟练
Listening to Customers
熟练
Marketing Communication
熟练
MS Desktop Customer Service
熟练
Office Management
熟练
Oral and Written Communication
熟练
Phone Handling
熟练
Pressure Handling
熟练
Process Operations Handling
熟练
Proposals Writing Skills
熟练
Receptionist Duties
熟练
Relations Management
熟练
Relationship Management
熟练
Representation Skills
熟练
Soft Spoken
熟练
Spreadsheet Navigation
熟练
Stock Management
语言
中级 英语
