概要

Results-oriented professional with proven expertise in administration and sales, seeking a challenging opportunity to leverage skills in strategic planning, team leadership, and operational excellence to drive business growth and organizational success.

工作经历

公司标识
Patient Affairs Coordinator
Liaquat National Hospital Karachi
Mar 2022 - Dec 2024 | Karachi, Pakistan


Assist patients by addressing inquiries and resolving concerns promptly.
Maintain and update patient records and documentation accurately.
Coordinate between patients, healthcare providers, and hospital departments.
Ensure smooth scheduling of appointments and follow-ups.
Provide administrative support to improve patient care and satisfaction.

公司标识
Delivery Operations Senior Administrative and Sales Executive
Dvago Pharmacy & Wellness Experts
Aug 2020 - Apr 2022 | Karachi, Pakistan


Assist in managing daily office tasks, including scheduling and maintaining records.
Support the sales team in preparing proposals, reports, and presentations.
Communicate with clients to address inquiries and provide product/service information.
Monitor and analyze sales data to help achieve targets.
Ensure smooth coordination between administrative and sales operations.

公司标识
Business Development and Admin Executive
Americom Technology (PVT) Ltd.
Jun 2016 - Jan 2020 | Karachi, Pakistan


Identify new clients and business opportunities and build strong relationships.
Support the sales team by preparing reports and presentations.
Manage daily office operations and scheduling.
Analyze market trends and competitors.
Organize and maintain documents and records.

公司标识
Client Relations and Admin Coordinator
Nueplex Cinema
Jan 2010 - May 2016 | Karachi, Pakistan


Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
Act as the main point of contact for client inquiries and resolve issues promptly.
Manage daily office tasks, including scheduling and coordination.
Maintain and update client records and documentation accurately.
Provide administrative support to ensure smooth office operations.

公司标识
Call Center Supervisor
Front Office (PVT) Ltd
Feb 2007 - Apr 2013 | Karachi, Pakistan


Manage administrative responsibilities, including call center workflows.
Design sales initiatives to improve customer engagement and satisfaction.
Develop team performance metrics and conduct regular evaluations.
Resolve escalated customer issues efficiently.
Prepare monthly performance reports for senior management.

学历

Federal Urdu University of Arts, Sciences and Technology
学士, 贸易学士, BCOM‎
Accounting, Accounting & Finance, Economics
等级 C
2014
Govt.Degree Islamia Arts and Commerce College
中级/A级, 贸易学学生, ICOM‎
Accounting, Statistics, Banking
等级 D+
2007
New Montina High Secondary School
大学入学/0级, 科学, Matriculation‎
Chemistry, Physics, Mathematics
等级 B
2005

技能

熟练 Cpanel/WHM Panel
熟练 Front Office Support
中级 Google Keyword Tool
中级 Handling Assignments
初学者 In Page Desig
熟练 Social Media Strategises
中级 Web Master Tool
中级 الاستثمار في السوق

语言

初学者 普什图语
中级 英语
熟练 乌尔都语