LTG

support and troubleshoot Microsoft Windows Server, 2008 / 2012, Active Directory DC and DNS,
DHCP and Antivirus Server,
Installation SQL Server and Oracle Server.
MDaemon support(Mail Server).
Configuration and Monitoring DVR, NVR and CCTV Camera.
Responsible of Mid Week and Weekly backups of systems and servers.
Diagnose and quickly resolve a wide range of Windows applications and networking problems to
help minimize downtime.
Troubleshooting network connectivity in a LAN/WAN and Wireless environment.
Requesting and coordinating vendor support.
Develop trends by monitoring and analyzing incoming calls, problems and support requests.
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized
peripheral equipment.
Performs ISO Task, general preventative maintenance tasks on computers, laptops, printers and
any other authorized peripheral equipment.
Returns defective equipment/parts to maintenance inventory, documents customer repairs,
maintains and restocks assigned parts inventory to insure proper spare parts levels.
Responsible for All Network Equipments, Wireless Routers and switches.

Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal
Services.
 Ensure desktop computers interconnect seamlessly with diverse systems including associated
validation systems.
 Diagnose and quickly resolve a wide range of Windows applications and networking problems to
help minimize downtime.
 Troubleshooting network connectivity in a LAN/WAN environment.
 Configuration and Monitoring DVR, NVR and CCTV Camera.
 Requesting and coordinating vendor support.
 Develop trends by monitoring and analyzing incoming calls, problems and support requests.
 Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized
peripheral equipment.
 Performs general preventative maintenance tasks on computers, laptops, printers and any other
authorized peripheral equipment.
 Performs remedial repairs on computers, laptops, printers and any other authorized peripheral
equipment.
 Customize desktop hardware to meet user specifications and site standards
 Returns defective equipment/parts to maintenance inventory, documents customer repairs,
maintains and restocks assigned parts inventory to insure proper spare parts levels
 Responsible for monitoring, operating, managing, troubleshooting and restoring to service any
terminal service client, personal computers (PC) or notebooks that has authorized access to the
network.
 Responsible for All Network Equipments, Wireless Routers, firewalls, and switches.
 Good grip on Virtualization. Installaion, Configuration and managing of Vmware Workstation.

 Designing and planning the network.
 Maintaining the network.
 Remote Users Administration.
 Configuration of Router and Switch, Mikrotik, Ubnt, Linksys, Cisco
 Configuration of Wireless Access Point, Point 2 Point and Multi-Point Bridge (Mikrotik , UBNT and Etc.)
 Mikrotik, DMA server ,Pfsense, HFS Server installation, Managing, Monitoring System.
 Laptop Maintenance and Administration.
 Provide technical supervisory support to users .
 Responsible administration of DNS and DHCP Server.
 Administrate and troubleshoot network resources and applications, minimize downtime & user problems.
 PC Hardware, network printer’s setup/ configuration/ documentation. Network Cabling.
 Good grip on Virtualization. Installaion, Configuration and managing of ESXi 5.0 with Vsphere and Vmware Workstation.
 Network Monitoring Systems such as Solar Winds Orion and What’s up Gold.
 Research and evaluate computers, network hardware, peripheral equipment and software.
 Introduce new complete network infrastructure development and maintenance if required.
 Monitoring, analyzing and improving current systems for performance and reliability.
 Administrate Windows Domain Server 2003/2008/2012.
 Managing ISA 2004/2006/TMG Server. Configuring ISA Server to block and unblock internet sessions on LAN.
 Able to Implement and administer Mail Server.
 Responsible for All Network Equipments routers, firewalls, and switches.
 Able to Install or Handle VPN Server if required.
 Responsible of Mid Week and Weekly backups of systems and servers.
 Responsible of System Restore in critical situation.

 Track/monitor system performance and Servers free Hard-drive space.
 Physical checks of system and Update Anti-Virus signature file.
 Check for all Services and Perform Self-Assessment Security Review.
 Perform Hardware Inventory and Apply OS upgrades and service packs.
 Provide technical and support for LAN, using operating systems and application software.
 Maintenance of existing hardware and software.
 Assist in providing computer/network support relating to software and hardware problems reported by users.
 Add and maintain users on the network; assigning application access, ensuring security, and maintain their configurations within standards.
 Assist in installation of workstations and printers on the LAN
Participate in Team meetings, provide input and suggestions.