概要

7 years experience in accounts and customer support with different companies.

Two years work experience in a multi- national company known as Hascome business solution (formly Gestetner).

Two and a half years experience in a UK base firm as a senior customer representative.Dealing with eBay Amazon orders feedback and emails.

2 years experience in another UK base solicitor firm knows as Broadway solicitors. Dealing with personal injury claim for road traffic accidents.

And then worked in a Canadian base organisation as a dispatch manager for differenttaxi projects for about 9 months

Great communication and computer skills along with managerial skills.

项目

Educational Project in a village near raiwind and PEF project

工作经历

公司标识
Supervisor
Devpel Solutions
Oct 2020 - 代表 | Lahore, Pakistan

Dispatching, quality assurance, staff managment, rostering suppirt workers for Sda approved ckient\'s, call handling

公司标识
Dispatch Manager
Callnova
Oct 2019 - Jun 2020 | Lahore, Pakistan

It\'s a Canadian base campaign dealing with different Taxi projects in Canada. Being a dispatch manager I\'m taking care of following projects Royal Taxi, Aplus Taxi and 94 Cabs.
I was also taking care of Quality management and HR.

公司标识
Case handling ( RTA Personal Injury Claims)
BDS
Nov 2016 - Oct 2018 | Lahore, Pakistan

Its a UK base Law organization dealing with RTA (Road Traffic Accident) i worked there as a Case handler
My duties includes: to upload cases on portal, negotiate with third party insurance, to get liability admitted by a third party and upload S2S or to prepare claims for Litigation.

公司标识
Senior Customer Relationship Officer
Mohkaab Enterprise
Mar 2014 - Aug 2016 | Lahore, Pakistan

Its a UK based organisation having online retail business through eBay and Amazon.Main duties include: To assist customers all over the world via emails, calls and live chat. Worked on product listings. Maintain Amazon and eBay account health by minimising the negative feedback. Processing orders with other internal office works. Worked on Pakistan projects via karma and Daraz. Pk

公司标识
Account Assistant Cum Receptionist
Hascombe Business Solutions (pvt) Ltd (Formerly Gestetner Pvt. Ltd)
Feb 2012 - Mar 2014 | Lahore, Pakistan


学历

Superior University Lahore
硕士, 贸易硕士学位, B.COM Hons‎
Accounts And Finance
CGPA 3.6/4
2013

技能

熟练 Accounts Preparation
熟练 Amazon and eBay experiance
熟练 Analytical
中级 Answering Inquiries
熟练 Call Handling
中级 Case Handling
熟练 Conservation Awareness
初学者 Customer Services
中级 Dispatch Skills
中级 Dispatcher
中级 Experience For Removing Negative Feedbacks
熟练 Grip On Oracle Software
中级 Gritting Skills
熟练 Handling Assignments
熟练 inbound and outbound call experience
中级 Knowledge of Spreadsheets
熟练 Korean Teaching
熟练 Process Operations Handling
中级 Taxi Booking

语言

熟练 英语
熟练 乌尔都语