Experienced HR & Administrative Personal with a demonstrated history of working in industry. Skilled in Operations Management, Team Building, Contact Centers, Management, and Teamwork. Strong administrative professional with a Master of Business Administration (MBA) focused in Human Resources Management and Services from NCBA&E
· Procurement for administrative & production related Supplies.
· Processed Expenses of the company.
· Provided support to external & internal communication channels.
· Company vehicles Maintenance.
· Managing Rental Agreements for the company.
· Prepared monthly budget.
· Housekeeping and building Maintenance.
· Premises Security Management.
· Managed end to end recruitment process.
· Managed monthly Payroll and Compensation.
· Managed Domestic & International traveling for the Company.
· Provided support to other departments to ensure smooth workflow.
· Performing any other tasks assigned by management.
· Headed the Admin department as a Team Leader under direct reporting of CEO.
· Processed Expenses related to Regional offices & Field Force.
· Facilitating Field Force to maximizing productivity.
· Provided support to external & internal communication channels.
· Liaison with Government & other departments for legal matters. ( EOBI, PESSI, EPA, Labor Dpt., BOMSIE. Etc)
· Managed External Audits (ISO, Green Office, Etc)
· Writing and Updated Departmental SOPs
· Liaison with Procurement department and direct procurement for administrative presentments.
· Prepared and managed companies' rental properties Agreements.
· Prepared monthly budget for the department and audit it constantly.
· Departmental Audits.
· Managed Domestic & International traveling for the Company.
· Managed corporate numbers.
· Fleet Management.
· Maintenance of office building
· Provided support to other departments to ensure smooth workflow.
· Security Management.
· Managed Company Mess.
· Handled new projects.
· Performing any other tasks assigned by management.
· Managed monthly Payroll completely.
· Handled employee benefits.
· Field Force Expenses handling
· Maintained administrative related inventory and monitoring requisitions.
· Procurement of administrative supplies.
· Company vehicle Maintenance.
· In house Maintenance
· Any other tasks assigned by management.
· Implemented successfully the ERP module in the organization.
· Managed monthly payroll.
· Developed and updated HR policies & SOPs.
· Ensured the compliance of company policies across the organization.
· Handled employees’ benefits
· Prepared HR analytical reports to gauge the effectiveness of different HR functions.
· Coordinated with other work units and departments to run company operations smoothly.
. Prepared and issuing work schedules, forms, deadlines and assign duties to administrative staff along with the filing of employees’ personal record
· Managed the team of TSRs
· Ensured to achieve targets before deadline.
· Resolved performance related issues effectively.
· Handled complicated calls directly.
. Generated sales turned leads.