Managed HR and Procurement Operations, overseeing key responsibilities including policy development, talent acquisition, bonus policy implementation, employee retention, and health insurance policy development.
Aligned HR policies with organizational objectives and best practices through coordination with stakeholders, ensuring comprehensive and effective policies.
Streamlined recruitment processes and improved hiring outcomes by implementing a software-based HR funnel for efficient talent acquisition.
Implemented a fair and motivating bonus policy across the organization, resulting in enhanced employee satisfaction and motivation.
Enhanced operational efficiency through business process mapping exercises, identifying optimization areas to save time, reduce costs, and improve productivity.

Successfully implemented portfolio, program, and project management practices in Pakistan, ensuring alignment with the strategic priorities of the ZT Group and driving successful outcomes.
Thoroughly monitored and evaluated project milestones across multiple sister companies, adhering to PMI guidelines, ensuring timely completion, and delivering quality results.
Consistently set and manage stakeholder expectations across the ZT Group, communicating project progress and ensuring alignment with organizational objectives.
Conducted comprehensive business process mapping exercises, identifying opportunities to optimize time and reduce costs within value chains, leading to increased efficiency and improved overall performance.
Demonstrated exceptional portfolio and project management expertise, utilizing strategic approaches to drive successful outcomes and deliver value for the ZT Group.

Portfolio & Project Management

Managed a diverse portfolio valued at PKR 2.11 Billion, spanning multiple ZT Group Pvt. Ltd. sectors, ensuring effective execution and achieving desired outcomes.
Monitored the progress of the "Construction of Bus Terminal at Northern Bypass/Motorway Junction, Peshawar" project, executed by the Peshawar Development Authority, with a budget of PKR 1436.8 Million.
Led the inception, planning, and execution of the "Development and creation of Visibility in the systems and processes across the company via technology and tools (ClickUP)" project, valued at PKR 5 Million.
Oversaw the development of process maps and workflows for end-to-end bidding processes across all companies within ZT Group, facilitating streamlined operations and improved efficiency.
Managed the project monitoring of the "Construction of Jandala Pirgali Road (Part-I), spanning 9KM in District Bhimber," under PWD Highways Division, Bhimber Azad Kashmir, with a budget of PKR 348.5 Million.
Successfully monitored the project for the establishment of the "10 Beds Haji Sohbat Ali Memorial RHC Pattan Sher Khan, District Sundhnuti," under PWD Building Division, Sundhnuti Azad Kashmir, worth PKR 108.14 Million.
Efficiently monitored the "Construction of Water Supply Scheme Bloach, District Sundhnuti" project under PWD Building Division, Sundhnuti Azad Kashmir, with a budget of PKR 119 Million.

Prepared comprehensive bidding documents in compliance with the company's procurement policy, ensuring transparency and adherence to purchasing goods and services regulations.
Developed strategic procurement strategies customized for each procurement, optimizing outcomes, achieving value for money, and mitigating risks.
Conducted thorough supplier market analysis to enhance competition, secure favorable pricing, and ensure high-quality outcomes in all procurement categories.
Collaborated with the compliance department to perform rigorous vendor integrity due diligence, fostering ethical and reliable supplier partnerships during vendor onboarding.
Analyzed previous spending patterns and budget allocations to establish accurate cost baselines, supporting financial planning and effective procurement decision-making.

Inventory Management:

Efficiently manages an inventory tracking system, ensuring accurate and up-to-date inventory management by recording deliveries, shipments, and stock levels.
Conducts thorough evaluations of deliveries, shipments, and product levels to optimize stock management and enhance inventory control procedures.
Proactively identifies potential inventory problems and shortages by analyzing daily product and supply levels, allowing for timely mitigation and proactive inventory management.
Skillfully manages employee schedules, deliveries, and shipments, optimizing operations and ensuring efficient workflow within the inventory management function.
Maintains open communication with inventory employees, fosters a collaborative work environment, addresses personnel issues, and aligns efforts towards achieving business goals.

Successfully led the establishment project of the RNOC at PTCL Complex, Satellite Town Rawalpindi, ensuring a smooth setup and operational functionality of the network operations center.
Led a project focused on enhancing performance monitoring capabilities of the network management system through the implementation of "Performance Management of Transmission EMSs at NNOC with Business Object."
Oversaw a project to implement SLAs for Ufone and improve inventory management processes across all process groups, resulting in optimized service level agreements and streamlined inventory control.
Managed the installation and commissioning of DSLAMs (Digital Subscriber Line Access Multiplexers) from ZTE, Huawei, and Alcatel in the North Regions, completing the deployment phase.
Played a key role as a member of the Technical Evaluation Committee, ensuring the procurement of high-end transmission solutions that align with the organization's technical requirements and objectives

Operations Management (Transmission):

Conducted fault monitoring of Huawei and ZTE SDH and 10GDWDM backbone networks using Huawei T2000, ZTE E300, and HP TeMIP for efficient network management.
Managed trouble ticketing and promptly notified faults through HP OVSD, ensuring timely resolution and minimizing service disruptions.
Provided L-1 and L-2 support to field teams across Pakistan, offering technical assistance and expertise to address network issues effectively.
Monitored and troubleshoot PIEs (Physical Interface Equipment) 10G wavelengths, ensuring optimal performance and minimizing downtime.
Configured and troubleshoot media for corporate customers, including banks and other telecommunication operators, ensuring seamless connectivity and reliable services.

Human Resources & Business Process:

Implemented technology, systems, and processes to manage human resources nationwide, enabling efficient virtual team management and collaboration.
Maintained effective communication channels with personnel from all departments and operational groups, ensuring clear and timely information flow to support organizational objectives.
Motivated employees to achieve key performance indicators (KPIs) by aligning their personal goals with organizational goals, fostering a sense of purpose, and driving high-performance outcomes.
Streamlined and optimized systems and processes, enhancing operational efficiency, reducing redundancies, and maximizing organizational productivity.
Implemented strategies and practices to prioritize meeting and exceeding customer expectations, improving responsiveness to customer needs, and enhancing overall customer satisfaction.
Cultivated a proactive culture within the organization, encouraging employees to take the initiative, anticipate challenges, and implement proactive solutions, resulting in improved agility and performance.