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概要
To obtain a key position in a reputed career oriented organization where I can utilize my developed skills and to learn more to get myself fit for the forthcoming challenges.
工作经历
Cabin Attendant
- Understanding the duties of assigned position during flight and acting at best
- Ensuring the satisfaction of passengers by answering questions and offering them assistance
- Checking cabin before take-off to ensure compliance to safety
- Welcome travelers on board and help them to their seats when necessary
- Giving five star service.
- Give the Safety presentation in a well-prepared manner
- Monitor the cabin frequently for the entire duration of the flight
- Adhere to established regulations and procedures
- Remain calm and offer assistance to passengers in the event of an emergency.
Email support (Uber)
- Dealing with south african customers in email support.
- Team Mangement.
- Monitoring and report the weekly KPI\'s of the team.
- Coached, trained, motivated, and mentored
Cabin Crew
- Understanding the duties of assigned position during flight and acting at best
- Ensuring the satisfaction of passengers by answering questions and offering them assistance
- Checking cabin before take-off to ensure compliance to safety
- Welcome travelers on board and help them to their seats when necessary
- Serve food and beverages.
- Give the Safety presentation in a well-prepared manner
- Monitor the cabin frequently for the entire duration of the flight
- Adhere to established regulations and procedures
- Remain calm and offer assistance to passengers in the event of an emergency.
Customer Executive Resourcer
- Dealing with UK nurses.
- Completing the daily target.
- Mainting the word sheets.Â
Customer representative
- Handled 50+ calls daily, with duties dealing with new customers, retrieving data, presenting relevant product information and cancelling services.
- Memorized all company products and services to be able to answer customer qustions quickly and efficiently.
- Remained courteous and calm, even during customer dissatisfaction.
Customer Sales Executive
Provide superior customer service and succesfull problem resolution in a high call volume environment.
- Taking the orders of the customers, dealing with refunds and order cancellation.
- Remain familiar with all products and services offered in order to be able to answer customer questions.
- Process all sales orders and invoices ensuring that orders are filled completely and in a timely manner
