概要

Excellent communicator and confident presenter with a strong behavior of learning. Striving to obtain meaningful and challenging position that enable me to learn and utilize my knowledge and skills in an organization, which offers opportunities for personal growth and career development.


工作经历

公司标识
Data Specialist & Sale Support
FrieslandCampina Engro Pakistan
Jun 2019 - 代表 | Lahore, Pakistan


Handling Primary Sales conduction, Secondary Sales recording & reporting,  Various Analysis preparation & reporting and overall coordination with Regional, & HO Teams.
Create weekly and monthly reports to present trends and analysis by using SQL and Excel.
Presenting monthly trends and performances of complains and teams. SQL to retrieve data and excel to make pivots and charts to present data.
Performing administrative tasks.
Provide Excellent Customer Service.
Corporate Supervisor.
Corporate Data Management through Software.
Manage Assets detail.
Updating of SOP to ease my work
Coordination with distributors and sales force.
To monitor sales staff daily activities

公司标识
Data Specialist & Sale Support
Pak Elektron Limited PEL
Jul 2017 - May 2019 | Lahore, Pakistan

Data Specialist & Sale Support is looking after sales and Corporate Client i.e., Coca Cola Beverages CCBPL, Pepsi Cola and Omore Engro Food Limited and reporting to Manager Service Branch

Maintaining all the reports for management to keep them updated about the progress.
Use of MySQL/ SQL to fetch data from system and prepare pivots and graphs in Excel.
Get excel files from different sources and cleanse data for reporting
Record all of the complaints and get them resolved on timely manners



公司标识
Client Services & Customer Support
Gourmet Foods Pakistan
Mar 2016 - Jun 2017 | Lahore, Pakistan

Worked with Gourmet Foods Pakistan, (one of the largest selling brand of fresh, healthy and hygienic food in affordable prices achieved quick popularity among bakery customers ) as Client Services & Customer Support is looking after sales activities i.e Customer Complaints, Personal Development of Employees and Manage Sales Return reporting to Manager Service Branch CSD

Key Responsibilities as Client Services & Customer Support :
 Understand the customers and order methods/frequency whilst promoting efficiency of tools to achieve first time error free data.
 Understand and influence demand management tools and techniques to ensure stock allocation to customers meet specific shelf life requirements, customer priority, lead times or salvage stock characteristics.
 Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
 Develop open and effective channels of communication with each client that can be employed by other departments as well.
 Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
 Encourage revenue growth by inspiring clients to purchase accessories and additional services.
 Become the reliable point of contact for each customer that is required to establish a strong business relationship.
 Resolve issues that the client or customer may face while availing the service.
 Reporting to your supervisor regarding Customer and Client progress on daily Basis.
 Maintaining updates on regular basis.

学历

Virtual University of Pakistan
硕士, 工商管理硕士学位, MBA‎
Sale & Marketing
CGPA 3.25/4
2022
COMSATS Institute of Information Technology
学士, BSc, Bachelors of Sciences in Computer Sciences‎
Computer Science
CGPA 2.7/4
2016
Missali Zakriya H/S School Muzafar Garh
中级/A级, 理学院(工程预科), FSC‎
Math, Physics, Chemistry
等级 B+
2011
Missali Zakriya H/S School Muzafar Garh
大学入学/0级, 科学, Matric in Sciences‎
Math, Physics, Chemistry
等级 A
2009

技能

熟练 Analytic Reporting
中级 KPI Reports
熟练 MS Excel Dashboards
中级 Power BI
熟练 S&D Application
熟练 Sales Support Tools
中级 SQL/ MySQL/ Postgress

语言

熟练 乌尔都语
中级 英语