Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
项目
工作经历
PBO
EMPLOYMENTThird Party Hiring company name Prime HRWork in place HBLHABIB BANK LIMITEDPBO in HBL Phone BankingOctober 14, 2020 to till dateKey ResponsibilitiesProviding FCR by taking ownership of the complaint/information.Follow up to ensure that work is being carried out as per planned task, specifications.Interact with supervisors and management to ensure 100 adherence.Conducting regular pre-shift and post-shift meetings.Actively monitor the work environment for hazards.Assist in the quality to monitor progress regularly.Monitor, evaluate and ensure that all queries is being carried out smoothly.Attend and review all benchmarking meetings.Ensure floor decorum and monitor progress regularly.Report any non-conforming work in a highly professional manner.Identify and report technical queries to relevant for their urgent resolution/compliance.Re-check & re-verify invalid complaints/Eforms as they are actually invalid or wrongly marked invalidRaise dispute about wrongly marked invalid complaints/Eforms from complaint resolution teamRe-generate complaint against invalid complaints after taking right & complete details from customerConduct session regarding invalid complaints/Eforms regularly for avoiding mistakes for future.AchievementsParticipate in GOG global awards ceremony on performance basis.Awarded PSL tickets as top sellers in HBL campaign.Got high performance throughout in MPS and holds top position in MPS thrice.Promoted to HBL Priority services , Gold Credit Card and Platinum Card Holders.Got handsome appraisal on basis of my performance.EXPERIENCE 4 YEAR 2016 TILL 2020Banking recovery and Vendor Reconciliation.Preparing Invoices, Data Punching and maintaining Accounts Receivable Statement.Managing accounts receivable and accounts payables of the company.
Accounts
Supervisor
