概要

Started as a telesales agent in Cupola teleservices and then as senior sales executive in Dot & Lines Interiors L.L.C in Al -Garhoud,Dubai for almost 2 years then for personal reasons i went back home to KSA, later visited pakistan and worked at varies companies in sales and customer service departments. Prefer working in Customer service field or Inbound campaigns as it has always been my interest; i am quite confident in my communication skills and i am a quick learner to adapt different work environments smoothly.

工作经历

公司标识
E-commerce Agent
Kit & kaboodle
Sep 2019 - Apr 2022 | Lahore, Pakistan

Managing company website and orders through proper process and provide customers with answers related to their queries.

公司标识
Customer Relations Manager
HP Designjet
Apr 2019 - Sep 2019 | Lahore, Pakistan

Managing customer queries regarding the company product and taking orders frm them and redirecting it to the HQ

公司标识
Senior sales executive
DOTS & LINES INTERIORS L.L.C
Jul 2013 - Jun 2014 | Dubai, United Arab Emirates

I started off as sales agent then promoted to senior sales executive after my probation. I handled a team of sales agents and rest of the office staff, my work was mostly on site so i am not just book smart but street smart as well. I worked there for about an year then i had to resign and go back saudi arabia due to personal reasons. Now i am settled in lahore

公司标识
Telesales Agent for Mashreq Bank
Cupola teleservices LTD
Dec 2012 - Jun 2013 | Dubai, United Arab Emirates

Started off my practical life with a telesales agent position for a local bank in dubai (Mashreq) for the company named Cupola teleservices. My duties included making outbound calls and securing sales on their credit card facilities. Making records of said sales and achieveing monthly targets.

学历

Virtual University of Pakistan
学士, 艺术学士, Bachelor's of Arts‎
Clinical Psychology
2017

技能

中级 American or British Accent
中级 Business English Writing
中级 Call Center Development
中级 Call Center Management
中级 Client Support
中级 Clinet Contact
初学者 Complaint Management
中级 Composition Knowledge
中级 CRM Command
中级 Customer Analysis
中级 Customer Service
中级 Customer Services Customer Support
熟练 Email Management Skills
中级 End to End Sales
熟练 English Communication
中级 Etiquettes
初学者 Familiarity with CRM Systems
熟练 Fleuncy In english
熟练 Fluent In English and
熟练 Good Spoken And Written English
初学者 Microsoft Applications Experience
初学者 Office Support
中级 Online Web Searching
熟练 Polite on Call
中级 Quote Management
初学者 Record Keeping
中级 Relations Management Skills
中级 Representation Skills
中级 Sales Skills
中级 Server Maintained
中级 Social Media Handling
熟练 Strong Mathematical Knowledge
中级 Superior Sales Skills
中级 Telephone Operations
中级 إدارة العمليات الإدارية
中级 المهارات المعدنية

语言

中级 英语