- Developing, maintaining and monitoring project\'s training plans, schedules and expenditures.
- Ensuring compliance in coordination with Head of Project for program deliverables.
- Assisted Project Head in developing monitoring and evaluation system focused on data collection and reporting.
- Identifying key areas of risk within the project and proposing appropriate controls to mitigate the risks.
- Evaluating systems, identifying inappropriate and inadequate controls and recommending improvements in procedures and practices.
- Conducting and organizing trainings for skilled birth attendants in different districts of Punjab in collaboration with Government departments and other consortium partners.
- Assisting Project Head and Master Trainer during district visits and ensuring the completion of related forms and documentation.
- Liaising with stakeholders especially government departments, attending meetings and representing NCMNH/Project in Punjab.
- Coordinating with trainers and other collaborating partners for training and clinical certification.
- Assisting the Head Office with administrative responsibilities such as training logistics, travel and accommodation arrangements etc.
- Supporting HR department in HR related matters of the project staff, as per need.

- Helped and assisted the team in providing customer support services in an ongoing international project.
- Efficiently managed the work flow that had a usual tendency to oscillate between high and normal.
- Supervised a team of 14 people.
- Ensured the team\'s attendance, quality and compliance is above 90%.
- Coached and trained new team mates on the work and the company\'s expectations.
- Conducted live monitoring of team\'s performance on daily basis.
- Conducted bi-weekly internal quality audits of the overall team to perfect the strategies and point out mistakes to be avoided in future and team\'s quality had increased from 88% to 92%.
- Generated performance reports for internal management and client on daily basis.
- Researched policies to find out loop holes that could be eliminated to ensure practicality and clear out ambiguities, and forwarded the findings to the international clients to be processed.

- Provided customer support services in an ongoing international project.
- Helped Team lead in managing a team of 16 people.

- Provided customer support services in an ongoing international project.

- Developed an Earned Value Management tool for monitoring progress and performance.
- Identified the factors causing delays in delivery of raw materials

- Helped higher management in planning and monitoring day to day activities.
- Conducted field activities that included beneficiary\'s mobilization strategy and beneficiary\'s mapping.
- Generated reports on field activities and submission to management for further action.