概要

I am an MBA in Finance, having strong grip over my subject. Currently working with one of the largest multinational organization. In addition to that also having strong grip over English in written and verbal. Having strong grip over MS Word (Excel, Word, Powerpoint) also can work in digital marketing tools. I have the capability to achieve my targets individual as well as team player.
Looking for better oppertunity where I can improve my skills and experience with the organization.

工作经历

公司标识
Senior Assistant
ZTBL
Feb 2019 - 代表 | Islamabad, Pakistan

Making outbound calls on different projects.
Answering calls within assigned time limit with quality service.

公司标识
Customer Services Officer
CMPak Pvt Ltd (ZONG)
Jun 2013 - Feb 2019 | Islamabad, Pakistan

Serving Customer over helpline with high level of quality service with in given time.
Upselling to every customer.
Cross selling.
Catering customet\'s complaint.
Performing requests after proper verification.

公司标识
Intern
CMPak Pvt Ltd (Zong)
Nov 2012 - May 2013 | Islamabad, Pakistan

Worked in Finance Tax and Revenue Assurance.
Sales and income tax.
Providing tax certificates to vendors.
Depositing sales and income tax in Pakistan and AJK.
P2P analysis on daily and weekly basis.
Product activation.

公司标识
Intern
The Bank Of Khyber
Feb 2012 - Oct 2012 | Dera Ismail Khan, Pakistan

Account Opening.
Online remmittences.
Customer Service Desk.
Assist in Loan Extention.

公司标识
Intern
Allied Bank Limited
Jul 2010 - Aug 2010 | Dera Ismail Khan, Pakistan

Account opening.
Online remmittences.
Customer services desk

学历

Gomal University
硕士, 工商管理硕士学位, MBA FINANCE‎
所占比重 67%
2012
Gomal University
学士, 工商管理学士学位, BBA‎
Accounting, Finance, Auditing
所占比重 64%
2009
BTE Peshawar
中级/A级, 贸易学学生, D.Com‎
Accounting, Business Communication
所占比重 63%
2007
BISE Bannu
大学入学/0级, 科学, SSC‎
Computer Science, Mathematics, Chemistry
所占比重 64%
2005

技能

中级 Accounts Software Command
中级 Analytical Skills
熟练 Business Development Process
熟练 Caption Translation
熟练 Client Deailing
熟练 Conservation Awareness
熟练 CRM Command
熟练 Cultural Sensitivities
熟练 Customer Relationship Management
熟练 Data Analytics
中级 eCommerce SEO
熟练 eCommunications
熟练 Field Data
中级 Google Analytics
熟练 Handling Assignments
熟练 Hiring Team Building
熟练 Inbound Skills
熟练 Influential Communicator
熟练 Inside Sales
熟练 IT Products Knowledge
中级 Legitimate Knowledge
中级 MarketAssessment
熟练 Monitoring Analysis
熟练 MSSQL
熟练 Operational Tasks Handling
熟练 Process Operations Handling
熟练 Production Quality Monitoring
熟练 Pursuing News Stories
熟练 Quality Control Processes Command
熟练 Recruitment Advertising
中级 Report Writing Skills
熟练 Representation Skills
熟练 RESTful APIs
熟练 Software Documentation Maintenance
熟练 Taxation Knower
中级 The International Customer Service Standard
熟练 Times management
熟练 عمليات خدمة العملاء

语言

中级 旁遮普语
熟练 Saraiki
熟练 乌尔都语
熟练 英语